New and used 2025 Cadillac LYRIQ SUVs for sale near Grosse Pointe Woods, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

Fantastic service from beginning to end. The sales team here is top notch and I will recommend them to anyone I know buying a new Chevrolet or Cadillac.

Zack was amazing as always Very helpful and patient and accommodating went above and beyond..worked diligently with Kim to provide the best price. Im impressed with Zack?s performance and professionalism at Les Stanford.

Always have an amazing experience working with their staff. Always very friendly, and do their best to get you what you?re looking for! Couldn?t be more pleased with my interactions with them, will be a long time customer

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

Wonderful experience every time. My husband and I only shop here! If you are in the market for a new or pre-owned Cadillac - go see the team here! You wont be disappointed!

My wife and I were out shopping for a new vehicle. We had heard that Cadillac of Novi had some good prices on XT6s. Our lease on our 2022 Acadia was up and we wanted something of a similar size as the new Acadia was now on a larger platform. We walked in and were met by Matt Lee. Matt was extremely helpful with looking at our options for an XT6. We found a model and color that we liked and we took it for a test drive. We started talking numbers and liked what we heard. We had some time while Matt was running some numbers and so we looked at the other vehicles in the showroom. We saw a very cool Lyric and checked it out. We noticed the sticker was a bit higher than the XT6 so we thought it was out of our price range. Matt came over and walked us through some of the cool features in the Lyric and said he would give us some ballpark pricing because there were some good incentives. We were surprised by how the incentives lowered the price of the car. We had some very straightforward negotiations and Matt found us additional incentives and Matt and the finance manager, Tim Hemingway, came back with very aggressive prices. The figures were better than any I had seen online. Timm was a pleasure to deal with as we signed the lease agreement. Matt and Cadillac of Novi exceeded our expectations. They have taken great care of us and made a usually stressful experience into a pleasurable one. We highly recommend Cadillac of Novi.

I just want to say that working with Eric Boitos to purchase the 2023 Cadillac CT5 that I just got was a great experience. Eric was a professional in all ways. Timely responded every time. I have dealt with a lot of sales people over the years and Eric is at the top of the best.

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young