Used Cadillac LYRIQ for sale near Crestview Hills, KY

Jennifer was easy to talk to, patient, and transparent. I walked away from the sale with everything I wanted and got to enjoy a complimentary lunch to top it off. This was my second time buying a car from this dealership and I would highly recommend them to everyone I know

I sat and watched all the YouTube Videos I could find on the Lyriq. I decided on the 2024 Lyriq Luxury 2 because of the select features that It came with or I could add to the vehicle. With a personal check to place an order, I went to my favorite Dealership " Plaza Cadilac in Leesburg, FL. When I arrived to place my order I could see several Lyriq's lined up. The one main Item that I wanted was the 19.2 on-board charging system rather than the 11.5 system. My salesman scoured their inventory and found one with the equipment I wanted but not the color. He found a 2024 Lyriq Luxury 3 with a 19.2 charging system and a whole lot more. One of the main items this time around was the all-glass roof with the power shade. They brought up an all-white vehicle with a beautiful real leather interior and all the bells & whistles that Cadillac is known for. The car is a stunning showpiece in gleaming white paint and just enough chrome to make it stand out without being gaudy. A Vehicle that folks stop and look at in the Church parking lot, The Post Office, or the Grocery Store. At night the vehicle lights up the way around it as it glides along. When you see it, you know it's a Cadillac lyric.

I was looking for information about the vehicle I got all the information I needed very knowledgeable

Owned for a year and love it. Beautiful style, quiet and comfortable. More luxury than sport. Feels creamy smooth driving and all controls. No issues yet.

They took great care of both my son and daughter with buying their cars. We won't be buying new vehicles from anywhere else in town moving forward. If they had had a Buick in a plug-in hybrid, I would have traded my Kia in with them already. Thank you for taking such great care of my family.

I’ve driven my 2024 Lyric Sport 3 since May 2024. I get stopped at traffic lights and in parking lots by people asking about it and telling me how beautiful it is. It had some technical difficulties, but nothing that wasn’t overcome with simple settings changes or software updates. It’s not as fast off the line as my 2023 Mustang Mach-E GT was, but the smooth ride and more reliable tech makes it worthwhile. It’s the most beautiful and technologically advanced cars I’ve ever driven, and I love it.

I am doing this review for Jimmy Bartlett who had helped my family get vehicles before and now me. I wanted a specific vehicle that they did not have, but he was able to have the one I wanted the very next day. He was great to work with and deserving of the 5 stars.

The LYRIQ is an excellent vehicle. I would recommend it to anyone getting a car. I have had mine for about 1500 miles and I love it. There is one thing that prevents me from giving it 5 stars. When I backup, sometimes the collision prevention system engages and the car will stop me for no discernible reason .

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Great car. You just have to manage your charging. We have saved thousands of dollars in gas fuel cost. Electric bill only went up about $30/month. Level 2 home charging is a must. Great handling and acceleration.

I helped a family friend purchase her vehicle from Joe Maus CDJR and Raul Mendoza was PHENOMENAL. He answered all of our questions in a timely manner, got us a great deal with Blake, and had Samantha in her new ride in just a few hours. Definitely go see Raul if you're in the market!

Excellent customer service, service to car was fast, nice and clean place, good environment

What a great experience. The vehicle was as advertised. Which was unusual from past dealers. I liked it and bought it. The process was quick and easy. Also after the purchase the customer service has been good aswell. Very happy. Thank you.

Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.

Always great buying a car here. Derek was great. The whole staff is great. I got my dream truck!

Overall, very satisfied with our Lyriq. Beautifully designed and mostly trouble free for literally a brand new vehicle with brand new technology. Solid and comfortable. One complaint is that super cruise works sporadically. One day on a certain stretch of highway, It works fine, the next day,not so much. What’s up with that? Would also love to see more than a measly six month trial on OnStar. Unless you pay for an OnStar subscription, you can’t track your vehicle through the app or even start it from the app. Come on Cadillac you’re not Chevrolet, you can do better, especially for this important vehicle.

Would like to congratulate Shelly , she was an amazing sales rep. Not only she has a high knowledge about the cars but more importantly she listened to our needs, she expedited the process and gave us what we wanted ! Our Acadia Denali , Bravo, Shelly ! Shelly has a great sense of humor , she?s kind , smart , professional & an extraordinary person ! Thank you!

This is not my first rodeo with eCarOne and it's always been an excellent experience. I even got a better discount this time. I definitively continue to buy my cars from them.

Myron was a pleasure to work with on the purchase a used inventory SUV. Realizing we would be driving a distance to test drive the vehicle, he thoroughly answered my questions on the phone, double checked the car for certain features I wanted, and even filmed a video of the car to further clarify details. We would not hesitate to use this dealership and this salesperson on future purchases.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

I recently had a seamless experience leasing a new car, thanks to the expertise and assistance of Jacob. He was an outstanding representative who made the entire process hassle-free. Jacob was knowledgeable, responsive, and ensured that all my questions were answered. His professionalism and dedication to customer satisfaction are truly commendable. Rating: 5/5

They quickly got my car in for oil change, I would highly recommend. I would like to say however I wish the gentleman that vacuum my car would have done the entire floor not just my drivers side.

Great experience. Beautiful dealership location. From the saler to the finance person everyone was very professional. Would buy again from this dealership. Really enjoyed the experience.

I took in my car for service and would recommend this place to anyone that is seeking a clean and professional environment. The staff are always very polite and help you out with any questions or concerns that you might have. Ask for Gary next time you need service done to your car.

TOMMY, kept me in the loop very professional. Got the job done on time and right. Would recommend TOMMY that anybody looking for somebody for service

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family