New and used 2025 Cadillac OPTIQ Luxury for sale near St. Charles, IL

Very happy, customer service was excellent Will return when needed

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

Great customer service. Not pushy and had a great buying experience. Highly recommend!!! Handled everything with ease. Listened to what I needed. Love, love, love my new vehicle!! Thank you

Niram- I had been on the search for a particular vehicle for almost a year. Niram found it and provided an unmatched experience from top down. He is incredibly professional and knowledgeable about the products, financing and closing! If you’re looking for a go to guy, look no more! Niram is the best I’ve worked with over 6 car purchases.

I live in Barrington and there?s a Cadillac dealer downtown. My service and experience at Motorwerks in Barrington has been disappointing so I Travel to Napleton Cadillac in Libertyville. The drive is worth the service

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

Miguel, Nate, Geno, and James were great to work with without any pressure. Very easy process and we got the car we wanted. Excellent experience.

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

John Giuffre made the buying process stress free. I would recommend going here for your next car buying experience.

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

Purchased my SRX in 2012 and have regularly used their Service Department. Always great and courteous customer service. If waiting for your vehicle, comfortable waiting area with beverages. If your vehicle requires a longer service period, a courtesy vehicle is quickly arranged.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

Awesome as always from what I can tell. Excellent service and amazing people that I am definitely happy with so far. Always very clean and a great atmosphere throughout the dealership. Thank you again for going above and beyond!!! Definitely appreciated and means alot. Great people. Luke, Danny, Ashley, Dino and Greg(if I'm remembering names right) and everyone at the service advisor desk I haven't had to bother yet😁 are always nice and very understanding and always have good answers to my sometimes stupid questions😉and thats definitely appreciated. Andrew

If you are looking into getting a new vehicle, DO NOT go anywhere else! This was my first time buying a car and I lacked knowledge in what to look for or what to expect during the process. Frank Amadeo was incredibly patient and guided me every step of the way. I appreciated his honesty as well as his answering my every question. He strived to get me the best deal possible which he accomplished and than some. I was helped also by Kieth who was incredibly personable and aided me in the process, as well as Luis who guided me through my new vehicle technology as well as talked through my questions I had about my vehicle. Overall I could not have asked for a better experience, I will be telling everyone I know that this is the place to come for all their vehicle needs. Thank you!