Used Cadillac SRX SUVs for sale near Raleigh, NC

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

I purchased a car from here and Jessica was amazing! She kept me informed with every step and was very knowledgeable. I would recommend this Business.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

Great customer service I will be definitely back for my second vehicle thanks again for the great experience 👍

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

Quality car and helpful Dealer. I was very impressed with the truck that we bought and would recommend this place to anyone.

I purchased this car slightly used in 2016 and to date have spent very little on repairs other than regularly scheduled maintence. It is now approaching 93K miles and so far have not had to change out the brakes and just now passed state inspection. A couple of years ago I was on my way to visit my wife that was in the hospital and while on my way, the car in front of me had come to a complete stop which in turn as I did as well to allow for a turning vehicle. While I was stopped, someone hit me from behind doing about 35 MPH. I received no injuries whatsoever and only damage to my car was rear bumper tore up, but other than that, received no other damage. However, he was driving a SUV as well, and it smashed in his front end, side panels and rendered it inoperable. Definitly feel safe when traveling in this car. And based on the very little cost of operating this car, I highly recomend this vehicle as a great purchase.

Work hard to get you where you need to be in price awesome. knowledgeable patient

Purchased this car because of our experience with out 2012 SRX. As much as we like the 2012 the 2016 exceeds it in every criteria. Especially appreciate the the advances with the safety equipment. Love the cross traffic warning in the backup camera. Blind spot warning in the outside rearview mirrors are especially helpful. Learned driving thru Atlanta in heavy traffic just after a rainstorm that I never want t be without rainsense windshield wipers. Very convenient and a huge safety factor.