Used Cadillac XT4 SUVs for sale near Bloomfield Hills, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

ENJOYABLE, QUICK, PLEASENT, QUICK SERVICE AND MOST OF ALL , A STAFF THAT ATTENDENT TO MY NEEDS WHEN I NEEDED HELP.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

my shopping experience with Nancy was excellent. From start to finish there was a lot of communication and assistance. Nancy helped me through the very first big purchase item I've done and it was painless. Nancy and her team helped me get approved for the truck of my dreams, with different finance options to keep it within my budget.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I would give them a 10 based off of knowledge and the best customer service ever. Thanks Mark

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Service is always great, polite, courteous, helpful and keeps my car maintenance up to date. I really appreciate it. It makes me feel confident for the care of my car.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Sage went above and beyond to get my new car/lease. He is not only incredibly friendly and personable but an honest and caring young man. I already have, and will definitely continue to, recommend him to any friends and family.

Just bought this car, it's very stylish, kind of small and boxy looking. The seats are very comfortable. Interior refinement is pretty good, it feels like a luxury car on the inside. Rides and handles okay but for the love of god it needs more power, I keep thinking how much better a car this could be with a V6. Oh well, I bought it, I'll have to live with it. I still like the car.

Goran was excellent,very helpful and everything was quick and what we were looking for?Great experience would buy a car from him again?very much enjoying the blazer

This summer I had a hard time finding the car I'd been looking for, they seemed to get sold right out from under me. Finally my finance agent found one for me, but it was 3 hours from where I lived, and during a heat wave. As a disabled person, trips in the heat like that when you have to rent a car and uber around are, well... not the best. I contacted the dealership and spoke with Donnie. Within hours I had HD pics of the vehicle and even videos he made so I could see the car more completely. They were very thorough with me, and most important to me: no bullsh*t. No pushy sales or trying to work the price. They accepted my budget for what I had, and what I could do monthly, and kept it within that. They offered a very good (actually feasible) extended warranty plan showing me all levels and what it actually covered so I could decide on my own. When all was said and done I felt comfortable buying the car and they offered delivery for a decent price. After receiving the car, what few (minor) issues I found, they very fairly helped me to resolve them. In my 53 years, this was the best car buying experience I've had. They were very considerate, honest and dependable and I was grateful for the quality of service they provided, it's a rarity. Highly recommend you shop with these folks if you can.

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

Recently looked into buying a used car from them. They answered my questions honestly and didn’t try to conceal any details. The car had been in an accident previously and they even showed pictures of the damage (which they repaired so well, that you couldn’t even tell). Easy going honest people and a pleasant experience.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.