Used 2022 Cadillac XT5 for sale near Berkley, MI

My experience was amazing! My entire transaction was done via text, phone and e-sign (I reside in Virginia) and John (John Murphy) is an exceptional person to deal with. I flew up, he met me at the airport and after a quick test drive, I was on my way home. I couldn't be happier with my experience!!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

My wife and I were out shopping for a new vehicle. We had heard that Cadillac of Novi had some good prices on XT6s. Our lease on our 2022 Acadia was up and we wanted something of a similar size as the new Acadia was now on a larger platform. We walked in and were met by Matt Lee. Matt was extremely helpful with looking at our options for an XT6. We found a model and color that we liked and we took it for a test drive. We started talking numbers and liked what we heard. We had some time while Matt was running some numbers and so we looked at the other vehicles in the showroom. We saw a very cool Lyric and checked it out. We noticed the sticker was a bit higher than the XT6 so we thought it was out of our price range. Matt came over and walked us through some of the cool features in the Lyric and said he would give us some ballpark pricing because there were some good incentives. We were surprised by how the incentives lowered the price of the car. We had some very straightforward negotiations and Matt found us additional incentives and Matt and the finance manager, Tim Hemingway, came back with very aggressive prices. The figures were better than any I had seen online. Timm was a pleasure to deal with as we signed the lease agreement. Matt and Cadillac of Novi exceeded our expectations. They have taken great care of us and made a usually stressful experience into a pleasurable one. We highly recommend Cadillac of Novi.

Easy enough to make appointment, and didn't take too long. I don't know if service was good or not, because what was being done was not discussed with me. I brought it in for scheduled service B, wasn't told what that included and afterward nothing about what was done was discussed with me. A few things I was able to decipher off of the invoice.

I brought my car in for an oil change and tire rotation and it was done in a timely manner. I have no complaints and I was informed I had points saved up to pay for it!

Outstanding service, well informed during entire ordering process, very prepared and time efficient, no surprise changes. Markedly different experience that I have had at other dealerships in the past.

Just purchased my 3rd car from this place. My other two cars ran great and were sabsicvently used as hand downs to my kids. Now I'm in truck.