New and used 2025 Cadillac XT5 Premium Luxury for sale near North Jackson, OH

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

There were absolutely the best company to work with Pedro to selves men was through the roof Nick the sales manager could meet a nicer guy would totally recommend a dealership 150%

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

The team here is second to none! The service is stellar across the board. I have NEVER had such a pleasant experience when buying a vehicle. IThey truly do treat you more like a family friend than a bag of money. The personal aspect is what makes me smile when I think of this team. Shout out to Brian and Clay in Sales and Jerry in Finance. These guys are amazing! I wish I could just hang out with them since I don't buy cars THAT often. lol You won't find a better team in car sales!

Great dealer. No hassle. In my new vehicle the same day. Smooth transaction. Very happy with whole experience.

Reggie and Christina were very professional and helpful and got the vette done in the week that they said it would take to repair the car

David was knowledgeable on the cars that I went to view, kind, patient and efficient.

Would like to congratulate Shelly , she was an amazing sales rep. Not only she has a high knowledge about the cars but more importantly she listened to our needs, she expedited the process and gave us what we wanted ! Our Acadia Denali , Bravo, Shelly ! Shelly has a great sense of humor , she?s kind , smart , professional & an extraordinary person ! Thank you!

Loved working with Brandon Hamilton and his GM. Hope to work with you in the future!

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

I’ve been to many car dealerships in my life…dimmit Cadillac Clearwater is the absolute BEST…the people make you feel like family …❤️Their kindness is Awsum….!!!! I recommend dimmit Cadillac 100%is the place to go…you won’t leave disappointed !!! Love y’all 🙏🏻🎚❤️💕

Service department is top notch..best of the best! Friendly yet professional, capably handled my every concern. Ride to/from my office very nice and appreciated touch!

Always happy with the service I receive from this dealership. I’ve dealt with a few in the past and this is by far the best. Christopher is always on top of it.

Good friendly people would love to purchase that 2019 GMC Yukon Denali its above Budget.

They were very friendly. The team worked with us excellently. We now have our dream car. Thank you for your connection.

Our sales representative, Laura Pozo, was very attentive to our needs. After selecting the vehicle that we wanted to purchase, she expedited our closing experience with kindness, patience and professionalism. Our entire experience of purchasing this car was outstanding.

Outstanding Customer Service. Sales rep was outstanding I would recommend Banks to anyone who is looking to purchase a New or Certified Used vehicle

In and out, very smooth. No issues at all. The video of the service was pretty Kool. Price is very competitive. All my cars get their service there.

Great place to buy a car very friendly would highly recommend them everyone was very helpful and gave us a good price on a vehicle

I recently purchased a 2021 Acadia from here and worked with Joe B and Jacob D and they were very awesome to work with. Very patient ,welcoming, informative and basically made me feel at ease. They both made sure I was getting the best offer I could while getting what I wanted. Pleasure doing business with both a of them and I will be a repeat customer as my mom was. Thanks again guys!