New and used 2025 Cadillac XT5 for sale near Franklin, MI

Service advisors are good and efficient as well as maintenance and their communication with customers!!

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

First time in a long time buying a quality certified pre-owned vehicle and I couldn't have made a better choice than Genesis Cadillac! My salesman Mark was honest and treated my deal as a priority. Went into the dealership, test drove the vehicle, started the process and the deal was done....with the terms I asked for! And I drove away in my Escalade ESV! Quick, easy, and hassle free! I highly recommend Genesis Cadillac....quality vehicles, trustworthy sales, and same day service. You can't go wrong with these guys!

Todd did a great job on working a competitive deal on buying my vehicle. I was in and out of the dealer in 30 minutes. Highly recommended.

Mark, Natalie, and Justin were a pleasure to work with on a 2018 ATS with CPO. I know this sounds trite, but they really are the friendliest, efficient business people in the dealership business in the Detroit area..and that comes from my 30 years buying and leasing cars in one of the toughest markets in the country... Worth the extra drive for us...

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

Very good dealer ship I really recommend this dealership to everyone. Mark was the best sales guy.

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

My experience at Suburban Cadillac was excellent. This is one of the few car buying experiences I've had where I felt that they sincerely cared about superior service and keeping the customer happy throughout the process. Great experience!!