New and used 2025 Cadillac XT5 for sale near Murphy, MO

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

David was knowledgeable on the cars that I went to view, kind, patient and efficient.

Brady was so helpful. Was interested in the truck, but had no photos. Brady sent me some and helped me make my mind up. Did not fit my expectations but he is keeping his feelers out for me. Great people and great company.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

Sales person was awsome , even offered his number and help after the purchase was done

Conan Thomas was my service advisor and the service was excellent. Took care of everything and made this service call as easy for me as possible. I will always go back to Sapaugh.

The team at Thompson was so easy to work with and they made the deal work with my finances. The entire process was smooth and easy and I went home with the car I’ve always wanted. Jace and Chris were excellent!

Our sales representative, Laura Pozo, was very attentive to our needs. After selecting the vehicle that we wanted to purchase, she expedited our closing experience with kindness, patience and professionalism. Our entire experience of purchasing this car was outstanding.

Great car. Only problem is that I cant read the screen in sunlight. Dealership was very good and I enjoyed the experience. I did receive a recall notice that they have not as yet been able to resolve.

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

Sales personnel knowledgeable and helpful. Not close by but would definitely discuss a car purchase soon.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Service department is top notch..best of the best! Friendly yet professional, capably handled my every concern. Ride to/from my office very nice and appreciated touch!

Myron was a pleasure to work with on the purchase a used inventory SUV. Realizing we would be driving a distance to test drive the vehicle, he thoroughly answered my questions on the phone, double checked the car for certain features I wanted, and even filmed a video of the car to further clarify details. We would not hesitate to use this dealership and this salesperson on future purchases.

When you purchase a new car, every nightmare story about such an event is told to you by family, friends and people you work with, leaving you with a cautious pessimism. When we arrived at Burke Motor Group to purchase a premium Outback Subaru, we met Collin Sporl. As a sales consultant, he immediately puts you at ease, no hard sell, great knowledge about Subaru and his role in the process. His knowledge, demeanor and an offer of service after the sale is unique and very appreciated. He realizes the cost of a purchase to an average consumer and treats you as a very important person. I give the highest recommendation to the Burke Motor Group and especially Collin for a great car, great price, all backed up by a person who makes it a pleasurable experience.

This time I had vehicle serviced. Technician was respectful of my vehicle and property. Fluids topped off and vehicle looked over. Great service, highly recommend their service, sales and body shop departments.

Great customer service, clean environment, friendly staff, job was performed fast, I has the best service writer I’ve ever had dealt with, superior service, I recommend this dealership to all my friends and family

My experience with Hayden was great. He was knowledgeable, courteous, and willing to present my offer on the vehicle. I ended up purchasing in my home state but would highly recommend them based on my experience with them.

Best experience I've had when purchasing a vehicle. Everything was handled quicky and professionally with no pressure to consider anything other than what I had asked for. I was completely satisfied and would recommend this dealer and my sales associate Larry.

I'm interested in a used 2024 silverado P/U you guys,have in inventory for $34,000 nice truck but too much money for me, will have to wait for price reduction I guess. Thanks ,Ron