New and used 2025 Cadillac XT5 SUVs for sale near Romeo, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

Tony was very patient and helpful and took the time to help me select a vehicle that suited my needs. Never pushy and always looking to cater to my requirements. He ran several calculations and scenarios to ensure I was getting the best option within my price constraints. I will be seeking out Tony's services for vehicle purchases in the future and will recommend him to friends and family for their vehicle needs

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

Very professional dealership Love all the interaction with the sales reps and also the finance guys. 10 out of 10 in my book keep up the good work!

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

Everyone at Serra is great to work with, I have worked with Scott Gould for many years and many vehicle purchases and every time is above and beyond any expectations. Scott is very knowledgeable and very easy to work with. Overall a A+++

Monica is great to work with, and a wonderful person to top it all off. Monica is easy to communicate with and very quick to reply to questions/emails. Monica always goes above and beyond to assist her customers. I have been working with Monica since 1998 and have purchased or leased probably 6 vehicles from her. I cannot give enough praise for all Monica does, and just the kind, caring, understanding person she is.

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

Kelsey was at lunch when I've arrived but was smiles and asked about my service(s) my car was due for. Just an Oil change was needed, she did an overall maintenance check up on the computer since my last visit. Told me about the conditions of Wiper blades & tires, since we are going into early fall season. I appreciated that. Teresa had the day off, Kelsey stepped up and filled some big shoes, Thank you Kelsey for listening to me and telling me what's due in the coming maintenance mile marker chart. I'm very happy customer doing business with Serra Kia as of 9/02/2025

My XT5 was due for return and I received a call From Henry Flakes Jr. I told him what I was looking for in a new vehicle and he found a XT6 with all the options I wanted, I went over the following day and we made the deal happen. Henry was very courteous and friendly and he introduced me to every new feature that my 2022 XT5 didn't have. Henry Then help me with all the set-up. I would Definitely Recommend Henry Flakes for a great SALESMAN along with the whole team

Drew at Car Dome Auto Sales made trading in my old car the smoothest process I've ever had. He swiftly examined my automobile, made me a reasonable offer, and completed the trade-in process. I did not have to bargain or worry about lowball offers. Drew seemed to value my time and understand my want for a speedy, honest transaction. I left the dealership with a terrific car and a great bargain on my trade-in.