Used Cadillac XT5 Premium Luxury for sale near Bal Harbour, FL

As always..., excellent customer service and my car like running like a new one!!!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Very good service Giovanni took care of everything always keep me informed. Thanks for all your help !!!

The service was fantastic! My advisor name Shawn helped me with everything I needed. Highly recommend him for services.

service advisor was very nice and knowledgeable kept me up to date with the repairs on my vehicle from beginning to end

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Lorenzo provided amazing and exceptional customer service ! He kept in great communication with me, and was very honest and transparent about the work that my car is in need of. I’m happy that I did business with Mercedes Of Cutler Bay as I always have a great experience at this dealership!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I brought the car in and it immediately was placed in line. Mateo Orosco was very helpful. As a general comment, I wish I had a better comprehensive explanation of what happened to the part to be replaced. I am still not sure if it was a problem from the manufacturer or from incidents that took place while driving. It is concerning that a manufacturing defect was not covered by the company. In general, I am relieved that the problem has been taken care of and that the service was effective and professional.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I love the experience and the had a good one and the one that he gave me. It was really really good. I love his service.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

The whole experience was very rewarding. No pressure. Smooth transition of trading and receiving my new 2024 MDX S Type. Jason was a wonderful salesman..

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

I was super impressed with this dealership its HUGE. I went in wanting to purchase a Nissan Frontier. The customer service was exceptional. Teresa was my sales personnel she was very knowledgeable and kind. I would have to say the finance department could use a little work on providing faster assistance. Despite finance department I was very happy with my shopping experience . Definitely coming back.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

I was very impressed by the professionalism and service provided by Kareem. He was knowledgeable on the vehicle we were interested in and helped us through the purchasing process explaing details. I would definitely recommend Ed Morse Sawgrass. Brett the Sales Manager followed up if I had any questions on the car, which was very nice!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I am absolutely thrilled with my experience at Miami Lakes Auto Mall. I can't thank enough Michael the sale representative..From the start, he was incredible , amazing and attentive to all my needs. He showed different car options and packages for the best Choice!! I am so happy with my 2025 Chevy Traverse and I recommend Miami Lakes to anyone that wants to get a Car!!

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

To begin with my daughter experienced, her sale associate Was Mr Joe he was very helpful and had a lot of patience with her during the process of her getting her dream vehicle , he never fail to answer any of her questions , he was always available and ready to help her with anything she needed in order for her to purchase her dream vehicle .the staff were very nice the environment was very clean and you just felt comfortable and welcomed by everyone there .From my daughter and I would say Mr Joe is the best and we thank you for the help .

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

Our experience was second to none! Absolute first class treatment from Ira & Daniel. Both went above & beyond to make the experience A1. This is my 4th experience here at Cutler Bay & will always be a customer!!

Thanks Luis Reyes my new Cadillac ATS was more than perfect. All the people fron Ocean Cadillac were very helpful

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Excellent customer service, service to car was fast, nice and clean place, good environment

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

I don't write reviews, but I feel I had to for this one. Was a bit nervous and not sure how it was going to go, but Enrique and Andrew made it all seem like I was worrying for nothing lol. The whole experience was great, professional and the atmosphere was very laid back. Thank you guys for going above and beyond for me, will definitely recommend Ocean Cadillac to my friends and family. Took my dad for a ride and he loves my new car. I'm starting 2022 with a good start. Happy new year and God bless 🙌

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

My experience was awesome! I was treated with courtesy and respect. The work was done timely and correctly. I would definitely come back to this shop.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

While the initial reason for my visit was trying due to seizing a motor in such a new vehicle the service staff was incredible. My service advisor Kelvyn was a standout and exceptional. He kept me apprised every step of the way and due to my unique situation he was instrumental getting me back on the road. As a business owner myself, I'd love a few more Kelvyn's on my staff!!

Great customer service, clean environment, friendly staff, job was performed fast, I has the best service writer I’ve ever had dealt with, superior service, I recommend this dealership to all my friends and family

Getting my fuel pump's jet nozzle replaced just found out what my problem was with my fuel consumptions numbers.The back up camera does not always light up enough to see to back up until I put it in drive.