Used Cadillac XT5 Premium Luxury for sale near Thompson, CT

dealing with Ken, is like dealing with your best friend, easy, no stress, very enjoyable. have leased a car in the past, and would lease another one again

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Great job, always helpful and professional, only place I will take my car to.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Workers and establishment is amazing , very smooth process , willing to help you in any way , very professional with a variety of inventory !

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Service was fast and appointment was easy to schedule.

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

What a great experience!! After going to CarMax and driving a dirty car, we drove down the road to HC. What a breathe of fresh air, literally. Not only will I be back, but I will refer anyone looking for a vehicle. From sales, to management and Jackie in finance - look no further.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Recently leased a car at Balise and had a good experience. Wade was very helpful and stayed late to help us finish and drive home with it that day. Eli in the financing department was also helpful, answering all of our questions thoroughly. Really happy with the purchase.

I can't thank Imperial enough for a wonderful car shopping experience. I shopped around for awhile found what I was looking for here in Mendon drove the hour and couldn't be happier. Thank You Keith Phaneuf for your kindness along with everyone else there at Imperial. I would highly recommend them for a vehicle.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

I purchased a used 2012 CTS in July and I must say it was one of the best dealerships I have ever dealt with. From Hank Landry in Sales to Brian and Andrew in Service they a truly a pleasure to deal with. I would recommend this dealership to anyone, you will not go wrong. I thought the pricing was fair and the car was in outstanding condition, it was obvious that it had been completely serviced and ready to go. I will not hesitate to buy from Long Cadillac again in the future,

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Great service the best presentation I would recommend them to all my friends they went all the features of the vehicle introduced me to the fiance department

The sales manager and staff were cordial. I dislike car buying because it?s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

McKenna O’Brien was awesome. Very upbeat and informative. Everyone, from McKenna in sales to Ford manager to Rick in finance are great to work with and made the purchase experience seamless. Highly recommend!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Paul Macchi was my salesman and was excellent customer service! I purchased a 2022 Chevy Equinox and love it!

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Not often do you have a great experience buying a vehicle, for most of us it’s hard to know if you can trust a dealership and the sales department. Firas and Ahmad are top notch. No hassles, they give you all the information you need to make the right decision. Once all the paperwork is done Firas took the time to go over all the features and infotainment system in depth for me,and even hooked up my phone for me. Came to the dealership needing a new vehicle left with a new truck and new friends. 5 stars for everyone at imperial.

Super friendly.. very helpful got me in last min. Very quick and speedy service . Very happy with todays experience..😏Ty

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

The dealership was very cordial and professional with several follow ups however they refused to negotiate on the price which I felt was a little too high based on the equipment. As a result I am purchasing at another dealer who was flexible on price and provided a better deal for a similar vehicle with less mileage that also had significantly more options and a higher window sticker.

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

In search of a low mileage, newer vehicle to replace our 8 year old pickup with a well-equipped replacement, we found an ultra-low mileage, full-featured high-efficiency pickup at Imperial. Firas Ektilah was friendly, professional and well-informed to answer our questions and provide a test drive and all of the vehicle information I needed to determine the vehicle and options are an exceptional value and We negotiated a vehicle price that was highly competitive and provided top value for our trade, which was previously purchased from Firas. We then completed the purchase and sale with Ohmar, who took the time to review the extended warrantee on our trade and provided as much of an extended warrantee on our purchase that was in our budget. The vehicle was then professionally cleaned inside-out and filled with fuel. This proved to be the easiest, most valued vehicle purchase experience we've ever experienced! We look forward to returning to Imperial Chevrolet to have the vehicle serviced, as they have provided exceptional service to all of our vehicles, including one we didn't originally purchase there. We've also been impressed with the competitive service rates and timely discounts Imperial Chevrolet has provided when service is due on any one of our vehicles. When it comes time to replace a vehicle, Imperial is the first and likely last stop we'll make!