Used Cadillac XT5 for sale near Bloomfield Hills, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Love the service dept, get in and out in no time. They see you right away if you have an appointment and it?s hardly a long wait time

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

my shopping experience with Nancy was excellent. From start to finish there was a lot of communication and assistance. Nancy helped me through the very first big purchase item I've done and it was painless. Nancy and her team helped me get approved for the truck of my dreams, with different finance options to keep it within my budget.

I would give them a 10 based off of knowledge and the best customer service ever. Thanks Mark

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Prompt, friendly, helpful, professional. They also offered me hot tea, coffee, bagels, donuts and fruit! Great service along with continental breakfast!

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Outstanding service, well informed during entire ordering process, very prepared and time efficient, no surprise changes. Markedly different experience that I have had at other dealerships in the past.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Service is always great, polite, courteous, helpful and keeps my car maintenance up to date. I really appreciate it. It makes me feel confident for the care of my car.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

I had a good experience, the staff was friendly and helpful clean and the showroom was very clean. Good choice of vehicles as far as models and colors.

you took the car without an appointment. I am leaving for Florida in two days.

Sage went above and beyond to get my new car/lease. He is not only incredibly friendly and personable but an honest and caring young man. I already have, and will definitely continue to, recommend him to any friends and family.

Goran was excellent,very helpful and everything was quick and what we were looking for?Great experience would buy a car from him again?very much enjoying the blazer

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

My experience was amazing! My entire transaction was done via text, phone and e-sign (I reside in Virginia) and John (John Murphy) is an exceptional person to deal with. I flew up, he met me at the airport and after a quick test drive, I was on my way home. I couldn't be happier with my experience!!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

It was good , Pete the service writer took care of my needs , listen to my concerns

We own 3 of these xt5’s and absolutely love the comfort, value, and dealer experience. The high end feel, functionality, and fuel economy is the complete package.

The Feldman New Hudson dealership was very fast, efficient, friendly and professional. I must add they were flexible with their scheduling in order to find an opening for warranty service during busy days getting closer to the holidays. It was extremely relieving for the New Hudson store, to get the car in before the mandatory mileage expiration dates for warranty coverage.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

This summer I had a hard time finding the car I'd been looking for, they seemed to get sold right out from under me. Finally my finance agent found one for me, but it was 3 hours from where I lived, and during a heat wave. As a disabled person, trips in the heat like that when you have to rent a car and uber around are, well... not the best. I contacted the dealership and spoke with Donnie. Within hours I had HD pics of the vehicle and even videos he made so I could see the car more completely. They were very thorough with me, and most important to me: no bullsh*t. No pushy sales or trying to work the price. They accepted my budget for what I had, and what I could do monthly, and kept it within that. They offered a very good (actually feasible) extended warranty plan showing me all levels and what it actually covered so I could decide on my own. When all was said and done I felt comfortable buying the car and they offered delivery for a decent price. After receiving the car, what few (minor) issues I found, they very fairly helped me to resolve them. In my 53 years, this was the best car buying experience I've had. They were very considerate, honest and dependable and I was grateful for the quality of service they provided, it's a rarity. Highly recommend you shop with these folks if you can.

Make sure you drive this vehicle. Smoothest ride I have ever experienced. Great handling, responsive and fun to drive. Good value, comfortable. Excellent personal vehicle.

Recently looked into buying a used car from them. They answered my questions honestly and didn’t try to conceal any details. The car had been in an accident previously and they even showed pictures of the damage (which they repaired so well, that you couldn’t even tell). Easy going honest people and a pleasant experience.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.