Used Cadillac XT5 SUVs for sale near Rutland, MA

I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Not often do you have a great experience buying a vehicle, for most of us it’s hard to know if you can trust a dealership and the sales department. Firas and Ahmad are top notch. No hassles, they give you all the information you need to make the right decision. Once all the paperwork is done Firas took the time to go over all the features and infotainment system in depth for me,and even hooked up my phone for me. Came to the dealership needing a new vehicle left with a new truck and new friends. 5 stars for everyone at imperial.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.