Used Cadillac XT6 SUVs for sale near Hazel Crest, IL

Had a rattle in my new Corsair and they found the source and repaired. I had a loaner car for 4 days with only 200 miles on it.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

Pleasant and fast very friendly tom short is the best assist me on the bedliner and just the perfect side steps for my truck thank you for the perfect ride!

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Fast, accurate, and incredibly professional, from the salesman to the finace manager White glove service from white glove dealer

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.

I called the dealership and spoke to Gary Koch. I found him to be very personable and knowledgeable. We discussed the online price and agreed to purchase the car. I am not local and handled the preliminary paperwork over the phone. Once everything was confirmed I booked a flight and Gary offered to pick me up. I was in and out of the dealership in less than 90 minutes. Gary made the car buying process super easy and enjoyable. I also received an exceptional deal.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Service department is top notch..best of the best! Friendly yet professional, capably handled my every concern. Ride to/from my office very nice and appreciated touch!

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

Had a great experience with Devin in the service department! Super knowledgeable and friendly. Appreciate the great service!

One of the best cars I've ever owned.... stylish, elegant, comfortable and plenty of room . My only complaints..it doesn't come in red and with gas prices hovering at $5.00 per gallon it's getting a little pricey to operate. And NO all electric cars are not the answer at this time..they are too expensive for most people and the USA does not have the nationwide charging stations needed to operate electric cars!!!!

Bill Luke Tempe (Steve- sales associate) was great to work with during the process of purchasing a vehicle. The process was quick, professional, and straight forward. Their vehicles are very clean, top quality, and priced fairly! Highly recommend!

The best car I have driven in many many years. I feel very safe in this vehicle. I love the power it has without hesitation. The info tainment is easy to learn and fun, and I love love love the Bose speakers and the ride is so smoooooth, like floating on a cloud, just watch your front in when a huge dip is in front of you the front end is low. I was also impressed with the lock out lug nuts, which was a total surprize to me but what an awesome thing to be on a vehicle, im impressed. The moon roof makes you feel as tho you really are on a cloud and you can touch the stars. Everyone remember no car is perfect but this one is at the Top of the list of vehicles to own. I have driven a lot of new vehicles of all shapes and sizes all basic and luxury and premiums, but nothing compares to my XT6 sport addition the red brake pads stand out ladies so if your driving one of these you will get a lot of attention from gentlemen. Only draw back is it depreciates in value way too much to fast and the insurance is high but it is all worth it to know you are in a safe zone while driving in all conditions. Drives fantastic in the rain. I bought the blue one and I couldn't go anywhere without some one complimenting me on my car. I have met a lot of people while owning my car but no proposals yet. Lol 😁 I really can't say enough about this car, it's like finally Cadillac made all my dreams come true and then some and they have won a life long customer. Keep it up Cadillac but don't forget the poor man's budget. We all need a well rounded vehicle that can sustain us for years. My thanks goes out to you. Sincerely Kim Watts

I want to recognize Marlon Cruz and Jose Fernandez for their outstanding customer service. Both of them went above and beyond to ensure that my experience was smooth, professional, and handled with genuine care. They were attentive to my needs, quick to respond, and provided clear and helpful information every step of the way. Their professionalism, patience, and positive attitude truly stood out, and it made a big difference. Exceptional service like theirs deserves to be acknowledged and appreciated.

I have 22,000 miles so far with no significant issues. I love the exterior looks but the interior leaves alot to be desired, cheap materials,lackluster layout and a small screen. I knew about all of this prior to purchasing. The good,low cost of maintenance compared to other vehicles in the category, vehicle uses regular gas not premium like the others. My past experience with cadillacs assures me of getting over a 150,000 mostly trouble free miles.

The service manager at Honda Coral Springs Auto mall has a plan that works, it shows with the expert and knowledge the employees have. I noticed everything, everyone smiling and place is very clean. Stephanie Sampaio is the sweetest and smart in the service car business. Smooth and simple!

It’s a very comfortable car overall. It rides like a Cadillac. The interior could have more, especially for the price of the vehicle. The 3.6 v6 gets great fuel economy, and is fun/sporty combined with the fast shifting 9 speed transmission. It has all the tech I’d ever need in a vehicle. Reliability (so far) has been great. Only oil changes, tire rotations, and an alignment to maintain that Cadillac ride. If I didn’t plan on buying a camper to tow, I’d definitely buy another!

Raheem was amazing! I came in ready with numbers and he was prepared. No hassle and no xx! The process was very smooth and truthful. There was no pressure or questionable sales tactics. I highly recommend purchasing from him and this dealership.

As far as far experiences go this was by far the best experience I have ever had purchasing a vehicle. Jim was amazing in finding a vehicle that fit all my needs. It was done rather quickly and they walked me thru all the steps. I will be coming here everytime to get a vehicle.

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

Everyone was very helpful and patient as they guided me through the process of buying the car! It was a great experience.

The XT6 is the perfect family vehicle. All passenger have plenty of leg room, drink holders and power outlets. The exterior is very stylish and we get many compliments each day.

Greeted well and by name. Service department found my unused voucher for service and I payed zero to be treated very well. Happy and friendly and knowledgeable folks spent their time helping ME. Mechanic?s video extremely helpful.

Went in for an oil change and tire rotation without an appointment. Was in and out in less than 45 minutes! Well done Deborah Springer! Definitely will be back!

This is our second XT-6. We had a 2020 and used it for frequent road trips in addition to local errands. The fuel economy for a car of this size and with the performance that is available from this powertrain is great. The car is comfortable to get into and out of for senior citizens. The amenities like heated steering wheel and seats is also nice in the northern climates. All in all a great car that is stylish and fun to drive. We have had seven or eight Cadillacs over the course of our 40 years of marriage, everything from an SRX to an Escalade and an XTS but this is our favorite for all around driving.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Response to my inquiry was prompt and courteous. So was the follow-up as the sales agent checked with me regularly. The initial internet presentation of the car wasn't great as pictures were of "other" cars of the wrong color, etc. I didn't buy the car so I don't know what happened after a few days.

This time I had vehicle serviced. Technician was respectful of my vehicle and property. Fluids topped off and vehicle looked over. Great service, highly recommend their service, sales and body shop departments.

Excellent team to work with across the board. The entire process was painless albeit time consuming. Would definitely recommend for anyone looking for an easy to work with team.