This is a weird review, since I didn't actually buy a car from them, but it had nothing to do with the salesperson, Danny. I would've definitely pruchased from him if an offer I had placed a week prior didn't suddenly come through. I really found his honesty and helpfulness refreshing, since I had been in and out of several very snakey dealerships. I'd highly recommend Danny to anyone who is tired of the sales people who see them as nothing more than a mark.
Consumer Review
Very stylish car
by RogerL from Westmoreland, NY
May 15, 2019
5
Drives very good. Stylish and looks like new. My wife loves the way the car handles and the features. It is the right size for her needs.
Michael treated us like family (maybe that's not a good analogy), he treated us with the utmost respect. It took over a week for the parts to arrive but he provided us with a new car to drive. Michael was very polite and listened to what we had to say and gave us feedback on issues we asked about. Thanks Mike.
Consumer Review
wow i love it alway wanted one
by Andy from middletown NY10940
March 30, 2019
5
this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer
Mr. Fred Wilson understands the needs of the older female driver, is very patient, and always professionally takes care of everything!!!! Even when I had my 2008 Saturn Sky, all service done on my car was of the highest standard. Now, Mr. Wilson is taking good care of my 2016 Cadillac ATS.
Mr. Wilson needs a raise and I hope he never leaves Penske Cadillac of Southbay. All of the staff at this dealership are wonderful!!!!
Consumer Review
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
5
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
Pete and Arman are amazing to deal with. I flew from Arizona to L.A. to pick up my car. Pete was fantastic during the entire process. Great communication and just a all around amazing experience buying my car. I would the trip again for my next vehicle that's how much I trust these guys. Thanks so much for everything boys ! #realmarid 😄
Consumer Review
Great product and price
by Joseph from McLean
May 12, 2019
5
Beautiful, sporty, and luxurious. Great comfort and performance. It is a great investment and well worth the money. It is reliable and comes with a great warranty and service plan from manufacturer
Great service, friendly staff, and excellent price
by Leo Ojeda from Torrance ca
December 3, 2018
4.9 (61 reviews)
Great customer service with Iliana, she was really friendly and very helpful!!!!!!
We found what we needed and the process was fast and easy.
Great deals on the cars ;)
Consumer Review
Fabulous comfort, space, reliability . Best SUV.
by Footballmomma from Morristown,TN
November 28, 2018
5
It is an amazingly comfortable ride, with huge space for my entire family and groceries, luggage, whatever needs to come with us. Love this vehicle! One of the best cars we own!
Sergio takes care of his Long Beach peeps! I needed a safer car for me and my 3 kids - so determined, I even went on a rainy day to just see if I qualified...Happy to say I drove off with a bigger, better family vehicle in a couple hours and within my budget! A few concerns on the vehicle but so far Sergio and his team have shown me that they'll still make sure you're a happy camper, even AFTER you drive away....
When you find good business like this, you easily become a returning customer! Next goal, get the hubby a new ride :)
Consumer Review
Low mileage in excellent condition.
by kingair from Grapevine, TX
May 2, 2019
5
Excellent car. In like new condition. No damage. Tires in great condition.
Could not ask for a better car. Asking price is negotiable.
OK OK OK OK
Searched diligently over a month. Setup alerts, bookmarked sites and even did drive by's. Was looking for a Chevy Tahoe Hybrid 2008-2010 - in great condition and reasonably low mileage. Just as I was about to give up and go for the very abundant FlexFuel models, one popped up on an alert. I drove a fairly good distance to Fullerton Auto Republic, and there it was. Great condition, very reasonably priced. My salesperson was Fred Yeon. Very courteous, efficient and knowledgeable. He got me a good deal which included a 2-year extended warranty. It's been over a month and a half and I am still extremely pleased with my Tahoe and the experience dealing with Fred and Auto Republic.
Consumer Review
Best riding vehicle I have ever owned runs great
by Dcking from Edmond Oklahoma
May 5, 2019
5
I’m enjoying my Cadillac CTS to the fullest. It is comfortable and relaxing to drive the most comfortable vehicle I’ve ever had awesome driving experience
The buying process was relatively easy with the no-haggle method. While I was hoping to get a little discount, the quality of the pre-owned cars they sell seem to be outstanding (time will tell) since the cars looked like they came out of the showroom. One of the reasons I didn't give them 5 stars is they should have at least dusted the car I bought (it was black so you can see the dust rather easily) and made some little effort gluing the plastic on the front grill where there was a really slight crack that's hardly noticeable. They could have also showed/highlighted the features of the car. Their sales staff are vey knowledgeable of the cars, though. I wasn't really looking to buy an Acura ILX but after the test drive, I think it is a good value for the price Auto Republic was selling it. Thanks.
Consumer Review
The air conditioner vents blow out sticky foam!
by Irritared from The Villages, Florida
May 14, 2019
4
The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!
Great experience at a nice dealership. The group was really a helpful. Made my experience in buying my dream car a dream come true. Thank you. Jose
Consumer Review
Looks and power
by Bertil from Vienna
May 5, 2019
4
This car met all my needs, great looks (especially the front), plenty of power, luxury and plenty of practical space. Obviously not the best mileage per gallon, but that should not be the primary concern if you own a car like this.
I’m very happy with my purchase. At first I was skeptical because it is my first time buying a used car but my sales rep helped me through and made sure I was more then satisfied. I bought a 2013 vehicle. Yes, it has some wear but the car was in great shape and they even worked with me when I asked to have the car serviced before I took it. Thank you!
Consumer Review
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
3
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
I spoke to a salesman over the phone he was very helpful and pleasant.this is where I will buy my next car.its a bit of a drive but I think it will be worth it.
Consumer Review
This car is a blast.
by CadillacLegion from Tulsa,Ok
December 18, 2018
5
Bang for the buck. The technology this car offers at this price point is incredible. It’s one of the best handling sedans in the world and it’s aftermarket potential is insane.
Very satisfying experience with my first new car in a very long time. It really was no stress test dealing with Mitsubishi's experienced mechanics. I cannot remember the name of the Dealer who helped us get the car. I have it written down in folder, can't get to the folder right. Just wanted to say he was very good - excellent w/helping us purchase our new car [2013 Chevy Volt Hatchback, Hybrid}. Extra thank you to him.
Consumer Review
Excellent touring car
by FC from Kearney, NE
June 4, 2018
5
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
Overall very happy with my purchase. Vincent was very helpful and provided me with all the information I needed! Very happy with my new 2017 Explorer! Got the best price and all the options I was looking for! Will definitely send them all of my referrals! GREAT JOB GUYS!
Consumer Review
Very pleased with vehicle
by Mr. & Mrs. McCarver from Toledo Ohio
May 10, 2019
5
As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Consumer Review
Amazing Auto
by Kieren from Forsyth
March 29, 2019
5
Our previous car was 1 year old and we hated it, premium gas, no get up and go etc etc. Our new Cadillac is wonderful, comfortable, handles well, no road noise. Night and day between our Mercedes.
I had the car salesman Anthony, he was LIT. He was a phenomenal person and totally deserves a raise. He made the car buying experience nice because his jokes kept me entertained. Dear Jorge, this young man is a GREAT person and salesman!
Consumer Review
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
5
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
I bought about 5 cars over the past 10 years and no problem with them.once in a while some minor issues but they were open about it and fix. It Ken helped a lot as always. I recommend this place to everybody
Consumer Review
Best car on the road!
by Jamesblake from Mooresville NC
April 12, 2019
5
It’s a Cadillac. There is a reason the cars are the industry standard. Plush interior and dash like a spaceship. COMFORT!!Quality and craftsmanship. That’s all!
After a nightmare experience at an "authorized" dealership I decided to dealership shop instead of car shop. I was lucky enough to find a car I like at SoCal Auto Group. I drove 75 miles without calling ahead. When I got there I asked about the Lexus SC430. He showed it to me and it was beautiful! He gave me the keys and she purred to life. They even took it off the showroom floor for me to test drive. They were very helpful and answered all my questions with confidence in the car they were selling. I was allowed to test drive it alone for as long as necessary to make a decision. No pressure what so ever, at any time. Doing the paperwork for the sail was a breeze. I even got to take the car home before I paid for it because I was unable to do a wire transfer over the phone. I just emailed him my wired paperwork and the deal was sealed. I love my new used car. Everyone I know has thought it to be brand new it's in that good of shape. I would recommend this dealership to everyone. You can buy with confidence from this dealership!
Consumer Review
Needed a car quickly due to loss
by Brutus from Garfield Hts, Ohio
April 18, 2019
5
Just felt that I deserved a nice vehicle since going through skull base surgery. Love the luxury and style,drives so smooth and having fun learning about him❤️
The styling and finishes inside and out are fantastic. The Cue system on the 15 isn't my cup of tea, as it's tedious to navigate radio stations and takes your eyes off the road.
Performance is great at 39k miles. I'm still rolling the factory rubber and have some life left on them. Other than oil changes, no other regular maintenance has been required yet.
We have had 2 warranty issues. The panels behind the doors on both the driver and passenger sides came loose and were causing wind noise at highway speeds. Also, the car refused to go into gear one day. It was the transmission solenoid. That required a tow to the dealership.
I got a loaner 16 Escalade as a loaner and noticed that it seems to drive a bit better. There was a transmission change in the 16s.
Pros: Styling. Amenities. Comfort. Towing capability. Finishes.
Cons: 1st year run issues.
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