Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
Just purchased a used vehicle from Tyler. The whole process was very pleasant, quick, and hassle free. Tyler arranged delivery to my door, and met me in person to conclude the paperwork. He was very courteous, professional, and a pleasure to work with. Would not hesitate to work with him again.
I would recommend this dealer to any of my friends. The salesman went above and beyond to get a deal that was great for us. They spent a lot of time going over the car with us, to make sure we understood how everything worked. I can't say it enough how friendly the total car buying experience was at Dorman was
We always get great service here. Locke Muse is the best and always makes sure we're completely satisfied.
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