Cadillac for Sale in Decatur, TX

Overall was an ok experience. Showed up and test drove, agreed to purchase and went on. 3+ hours later I drove away with purchase. Staff was friendly to begin with then after not so much. Prior to going in, drafting payment instructions were sent from my financial institution. Everything was signed and I drove it off the lot. Within a day I get a phone call saying that I not THE DEALERSHIP needed to contact the financial institution because they hadn't been paid. A week after "purchase" I get another call, this time with threats saying I needed to get this taken care of or they needed the vehicle back. So something between a dealership and a financial institution, they decided to threaten the consumer. A major financial institution that is open 8-5 Mon-Fri, and yet it was my fault that they couldn't get this handled, with drafting instructions being provided to them a week earlier. After I the consumer, gave the dealership a phone # for financial institution, I get an email saying it was taken care of. Not an apology for the threats, or any of the other mishaps along the way. Again prior to purchase it was good, after terrible. Customer Service is the main reason for the low stars. Also don't fall for the "theft protection" they try and slide in on you at the end, nor the extended warranty junk.

Experienced a very friendly customer service during the looking and buying process for my daughter. Brandon was very informative and friendly in the car buying process.

I had a good experience dealin with ken cady at sign it drive it .go see him if you need anything he here to help

Christian was very patient and willing to help with all avenues to get the purchase I wanted. Everyone was very friendly and service was quick and relaxed.

They worked hard to get me in a great car , made my first purchase easy and simple! Brandon Ross treated me like he’d known me for years and I’ll definitely be back.

Got a good deal on a nice truck, but more than that the staff was awesome, even the finance guy! They were attentive without being pushy. Genuinely friendly people. Big ups to Delwin!! Very easy to talk to, professional, and bonus the man is funny! Would recommend to anyone looking for a vehicle.

Looked for this particular vehicle for 6 months. Used a phone app & found this one. The car fax was emailed to me. It was clean. Drove up, reviewed it & purchased it. Easy process.

Went in for a used Sonata. They worked with me until I was approved for it. Overall Brandon was a great salesman. Made sure I left with the car I wanted. I'd go back again for another car.

My salesman David was very informative he got back with me in answering all my questions also had a speedy return when it came to my financial institution request forms. Had a New oil change when I got the car my black 2014 BMW 640i Love the services ask for David nice knowledgeable young man

The time that I spent at the dealership was kept to a minimum. The staff was courteous and friendly! I would recommend James Wood to all of my family and friends..

As an experienced car buyer, I recognized every sales tactic that Daniel employed to get me to the bottom line. He didn't push too hard and figured out quickly how far to push. Making a deal and sticking to it, even though we ultimately went with outside financing, was very important to us.

Ronnie Sanders is the best.He listens to what you have in mind and finds you the best options all around. He takes the stress out of car buying.

Benjamin Rollins was our sales advisor and the whole experience couldn't have gone more smoothly. Within minutes he had honed in our idea of what we were looking for. His approach was professional yet easy going without any pressure. Regardless of whether we bought a car at this dealership, he wanted us to have a pleasant experience. I have already told several people I know how enjoyable our experience was.

Wendy was so awesome ! After getting my car I was a little disappointed I wouldn’t be up in her office any longer. Such a sweet lady, really happy I got my Chevy from her.

It's near my home, so it's convenient. I was able to make a reservation on-line. I was promptly greeted & served. Service to my vehicle was performed quickly.

No hard sale tactics. Everyone was courteous and respectful. Jose was responsive to our needs and wants. The actual purchase process was quick and painless. Jose went above and beyond to assist us. He is an asset to your organization!

Processing time for purchase was quick. Minimal waiting time. I appreciated that the finance portion wasn’t a big push to convince me to purchase warranties, etc. Info was presented along with the benefits of them, but I didn’t feel like a hostage that couldn’t buy the vehicle unless I upgraded warranties.

Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy. Thank you, Mr. Fife!

Everyone treated us so well. The process was simple. No pressure at all. Even got an email offering Amy education we needed to use all the features of the car.