Cadillac for Sale in Kalkaska, MI

Nate was awesome and took time to listen to my concerns he helped get me financed through a reputable bank and was eager to help where he could

Everything was 5-star. It just took a bit longer than I expected.

I had the pleasure to communicate with Tammy and she took the extra mile to provide any details inquired no matter how small.

I purchased a used Subaru from this dealer. The vehicle was purchased on an “as is” agreement. The sales process was very professional and effortless. There was a minor issue with the vehicle that I discovered the same day that I purchased it. Despite the fact I knew what I was getting into with an as is purchase, the sale person and dealer made it right. I had the issue fixed promptly. The service department was equally professional and polite as the sales department. All around an honest and professional experience.

I recently purchased a 2008 Jeep Patriot and the salesperson Eric went above and beyond to make this cash purchase a fast, efficient and a pleasant experience. Kudos to you! The lost art of excellent customer service truly exists at Serra. Keep up the great work.

Just purchased a 2017 Cadillac Escalade from Josiah Grant in TC. He, Chris Brown, Mike McFarlane, and Tony were all wonderful to work with and I appreciate all the work they all put in to make my purchase a great experience! LOVE my car!!

We are in Grand Rapids, looking for a 2014-2016 Subaru Forester. Serra in TC seemed to have the best prices. Saw the right one (trim level, color, mileage) and sales guy said "it's yours," on a Friday, took a $500 deposit, said they'd deliver it no charge. Then Monday he called back with an "Oops, it sold on Friday." What the? Made us an offer on a different Forester (no. 2). We said no, what about Forester no. 3 from your website? He named a price, we agreed, he sent us a rental agreement ... for Forester no. 2! Auugh! Called him back the next morning and said no, wrong car. He said he'd figure out what happened... and I heard nothing for 6 hours, then an email. "Oops, it sold." Unbelievable. Finally, a sales manager got involved, offered me an amazing deal on Forester no. 4 (newer model, more features, lower mileage) as an apology, got it delivered in time. It's a great car for a truly great price, so I'm happy now. They admit their mistakes and bend over backwards to make it right. I can now recommend them.

good service help all good as much as you needed buy from this company you cant go wrong all in one place any thing you ask they will do all they can

The staff is friendly and helpful! They were punctual and assertive at finding the car I wanted to purchase. It only took a few days and the deal was done. Thanks!

Every aspect of our buying experience is awesome, and Mark Soper is very helpful. All contacts we have made over the years are very uplifting and rewarding.

My wife and I stopped in to look at a vehicle. When we arrived we actually found 2 vehicles that met our needs. Eric Hernandez was the salesman that patiently helped us with our final decision. We test drove both vehicles twice. There was no pushing or persuading by Eric to either vehicle. He simply stated facts of the 2 vehicles not leading us to one or the other. I would highly recommend Eric as your salesman at Serra Traverse City. Eric coupled with their fair pricing and friendly staff made it a non pressured and pleasant buying experience. To top it all off, we had forgot our title to the car we traded in, back home in Rockford, Michigan. Eric graciously offered to meet us half way, allowing us to enjoy our new car over Memorial Day weekend!!! Again, cannot say enough about Eric and Serra Traverse city.

Consistent prompt friendly service is always expected and also delivered. The service area is clean and the waiting room is exceptional with coffee, water, computer work area and even snacks!

I have been buying cars at Nesters for over 30 years , and they have always been great to work with. They will go the extra mile to help, if a new or used car or truck. I drove 75 miles to deal with them !

GreatDealer in every way. Great salesman and service department.

Lyle has been my car dealer for years and if he cannot get you the car that you are looking for, he works very hard with other dealers finding the right car for you.

Steve Erwin is always very helpful and pleasant to deal with. He is definitely an asset to your company.

I would recommend Eric Hernandez...he was very helpful in my decision for a different car. Once I decided on a car, he kept me informed as to what was being done to the car. Very friendly and helpful!

Nick has a great selection of used vehicles on the lot! If your looking for a pickup or SUV he defiantly has one for you! He has a few cars too!

I was a first time buyer with my husband who recently bought a car back home. Chris Brown at Serra of traverse city was absolutely wonderful. He talked me through the entire process and made me feel very confident purchasing a used car. I left with much knowledge about the process of buying a car and I was set up with a great insurance plan. He made us feel like a friend, not a customer. Thank you, Chris!

Very great people, they'll pull the car right up for you!