Cadillac for Sale in Roy, WA

I had a horrible experience at Good Chevrolet and wanted to trade the car I just bought a month ago so I wouldn't have to deal with them anymore. I called and spoke to Stephanie, who was very helpful and understanding. I explained my situation to her and asked if I could come in to see what they could do for me. Stephanie, Dominick and Will spent a couple of hours with me. After finding the car that I was looking for they had one of their employees go pick it up from a dealership up North since the car wasn't at their lot. This is what I call customer service. They went above and beyond to get me into a different car. Stephanie made the loan process so easy and took the time to explain everything to me. Since Will and Dominick were off the day I came to sign my papers Anthony took the time to explain the features my car had and helped me set up my Onstar. If your looking for a car stop by and see them, they will make you feel like family and do everything they can to get you in the car you want. Thank you so much you guys, I LOVE my Brand New Tahoe, you made it all possible!

I have to say I was surprised at the level of service we received. My wife and I went into Larson Cadillac, we were just curious about the features of the Escalade. We are not ready to purchase yet. However, our Cadillac rep Shane was exceptional. He treated my wife like royalty. He actually listened to what we were asking of him, and answered in detail. Most sales reps try to nail you to the wall and stand their ground. Shane put no pressure on us at all. Or at least we didnt notice. Even though we have not purchased yet, my wife and I are already ok with paying a little more for the exceptional service. A+ service all the way.

Rick was excellent and very professional, always a pleasure to do business with Valley GMC.

I stopped by Larson Auto to look at the XT5 the salesman Shane Wissner was so knowledgeable he answered every question I had and gave me information about the car I did not even think of!

Very respectful group of people. Never felt pressured or gave me a hard time. Went very smooth even though I didn't get to purchase a vehicle during my recent visit. I've bought 2 cars here before. I highly recommend checking them out. Bill, Curt and Derek.

My husband bought his truck from NWMS a few years back and recommended that I look for a new rig there. My son and I came in from Juneau, Alaska to see a rig I found online and Trent helped us through the process from greeting to financing when Jason took over. From test drive to no haggle pricing, this was a stress-free purchase! Trent went so far beyond the ???extra mile??? in customer service. Jason made the financing part go smoothly and was able to set me up with a loan from my bank back in Alaska as I requested. We had such a great experience all around with them! They are great guys! I will definitely recommend NWMS to others, and can???t wait to come back to pick up a new truck for my husband! ***Ladies, these guys don???t treat women like they don???t know what they???re talking about!!! My son and I might know our way around a vehicle, but never once did I get that ???used car salesman who thinks you???re just a dumb woman??? vibe from ANY of the NWMS staff. In fact, it was just the opposite. All staff were super down to earth, relaxed (not overly aggressive, creepy salesman 😣), and genuinely seemed like they liked what they did for work, and who they worked with. Seriously, shop here!

Everything in my opinion is stellar!!! I have yet to experience any negative business practices. Wait times are spot on and short which I love due to my busy life.

Exceptional and prompt follow up from the owner himself. Exceeded expectations! Great post inquiry follow up from the team. Many thx Still in the market. Don’t believe I’ll purchase a vehicle any place else.

Wonderful experience!! Very helpful staff with excellent customer service. They gave us a great deal on a nice truck that we were in the market for. Thank you Sunset Auto Wholesale for your business!

Stopped in to check out the facilities and service and plan on having work done. Greeted by the service manager Carl Thorsett, and he was very knowledgeable and I will let others know that Larson Cadillac would be a great place for service.

I needed a vehicle for my family and nobody would help me. I went to Sunset Auto Wholesale because I saw one of their Facebook Ads. Farb and the rest of the guys there were very helpful and made the process easy for us. Thanks again guys and I’ll be sure to tell everyone I know about you

Gerald Riggs was great.He walked me throw my new 2010 ram 2500 HD.showed me all the options and set up my blue tooth.The dealership was vary clean and looked great. Avery one was nice and helpful. Once again Thanks Gerald. Me and my family will be back !

They made the buying process so easy for us. They are a smaller dealership and aren't looking to jack you around like the big corporate lots. Duane gave our daughter a big balloon and made her very happy. The finance manager was awesome, we felt so comfortable with the staff and we got a good deal! Best buying experience we've had.

We purchased a Prius from All American Motors and they were extermely helpful and worked with our budget to find us exactly what we wanted. Richard extremely nice and willing to work with us during the whole process. I recommend them to anyone who is looking for a very nice used car!