Used Cadillac SUVs for sale near Franklin, MA

I purchased my car here and only bring it here for service. Its become a second family. You can really tell they care about their employees as everyone you encounter is very pleasant. I will always recommend this dealer to anyone who asks

Hilton was friendly, professional, and made the process easy. No pressure, just great service. Highly recommend!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Had an awesome experience at Lexus of Watertown. From the moment I walked in, everything went smoothly. John B. took the time to walk me through each vehicle until we found the right one, and Gints made the paperwork a breeze. I left confident in my choice and really appreciated how easy they made the whole process. Thanks, John and Gints!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Felt welcomed the moment we walked through the door. Knowledgeable staff, great prices, spectacular inventory. We found the car we wanted. Frederick helped us with the car, he is everything you want in a salesman. Frederick listened to what we wanted in a car, worked with our price range, he wasn’t that typical car salesman you always hear about, he was great, truly caring. We will definitely return to Autobahn USA when we need another car.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Sales process was very easy and quick. Sales, financing and service/parts department were all knowledgeable and helpful.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

I loved the service at Bournes! Quick fast and very helpful and thorough! I highly recommend.

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

The dealership was very cordial and professional with several follow ups however they refused to negotiate on the price which I felt was a little too high based on the equipment. As a result I am purchasing at another dealer who was flexible on price and provided a better deal for a similar vehicle with less mileage that also had significantly more options and a higher window sticker.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

My experience was awesome in dealing with all of the people at Cadillac of Norwood, form my sales person to the finance person, all top notch service. I would highly recommend this dealership if you are interested in a Cadillac. My salesman John was knowledgeable about the products that he was representing.

Had an amazing experience with Nate! He was kind, knowledgeable and was able to assist us from start to finish!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I had a great experience working with Nate Resendes. He was incredibly attentive and knowledgeable, taking the time to answer all my questions without ever making me feel pressured to buy. I appreciated how understanding he was about my situation — I’m not quite ready to make a purchase yet, but wanted to get a clear idea of what to expect. He gave me helpful, honest information and made the whole experience comfortable and informative. When I am ready to buy, I’ll definitely be coming back to work with him specifically. Highly recommend!

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

From the first phone call to the end of the sale, we experienced outstanding service! George, our salesman, answered every question, guided us along the process, and stayed on top of each step so we were able to experience a seamless sale! We traveled over an hour to get to this dealership and it was worth the drive! The relaxed atmosphere, the friendly staff, as well as the ease of the experience will have us going back for our future new vehicle purchases for years to come.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I bought a Volkswagen Jetta today- the man who was assigned to handling my purchase was incredible. Superior Customer Service skills. The process was painless- and again the service was fantastic!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Tommy was so very super. He was helping before I even arrived at the dealer ship. , and once I found which one I was looking at he had it ready for me to take it out for a test drive , and knew it and he took care of everything. I highly recommend them. That go above and beyond. To help you. Thank you Tommy.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

We purchased a 2022 Chevrolet Malibu in February 2025. Our sales rep was Izzo Ramos. He took great care of us right from the start! He asked what we were looking for and showed us some cars that fit our preferences. He listened to what we were looking for and we felt comfortable with him. Izzo made car shopping a nice experience at Empire Hyundai in Swansea Mass! We thank Izzo and Empire Hyundai, for our wonderful car!

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

We came to carmax after looking at a few cars at other dealerships. We loved that carmax doesn't have any hidden fees. Spencer, in Warwick MA, was amazingly helpful and we are so grateful to have worked with him! Thank you so much.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

My recent purchase of a 2012 Mercedes from Barry was as simple and easy as a car buying experience could be. Barry was friendly, professional, and helpful. After my test drive and answering our questions, he also showed me some other similar cars on the lot, but there was no push toward them. He let us take our time "thinking and talking things thru". No pressure to "close" the deal. No special "today only" promotion deadline. No gimmicks. No nonsense. Just us and Barry discussing the merits of the purchase. I drove 190 miles (round trip) to meet Barry and find this car, and would not hesitate to do that again the next time I need to purchase a vehicle from Medway Imports.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.