Used Cadillac SUVs for sale near Parsippany-Troy Hills, NJ

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

Ahileen was extremely helpful today! Got me the vehicle I was looking for and I’m coming back for another. I recommend asking for her.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Steven the sale guys is awesome And the Loan manager is awesome too Check them out

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Rich wax my salesman. Very nice and to the point. Didn’t waste my time, didn’t haggle, worked with me to get a good price. Car was ready to go after I called to make an appointment. Everyone was helpful. Car was cleaned when I came to pick it up. Everything went quick and easy.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Just a wonderful experience at the dealership. Everyone truly cares about any problems you are having with your car. I brought my car in for service. John Ferrari did a great job explaining everything they were gong to do. I have a 2016 ATS and it is now running like a charm. Hats off to a great service department and dealership.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Just pick up our 3rd car from Cad. of Mahwah. As usual no surprises, I am quite happy. My new sales person Ashly really knows her Cadillacs she answered all our questions about the options in a way to easily understand. And also thanks to Paul for all his help and directing me to Ashley.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Jeff Moran is a true sales consultant professional ! He listens to the buyer to find out their needs and wants. Being an advocate for the consumer is second nature for him. He treats people the way he would want to be treated. I highly recommend any vehicle buyer to reach out to Jeff......you will not be disappointed. :)

Absolutely great place to shop for a vehicle. The staff here is fantastic they are all very nice and extremely helpful. i'll definitely be back in the future and highly recommend going here for a vehicle

I love the way this truck converts from a passenger car to a hauler. With the mid gate down I can carry 4x8 sheetrock or plywood totally inside out of the weather. 10 foot 2x4s will go in this truck. With 400 hp it will keep up with the beat of them. Passing is no problem. Mileage is not too bad at 13 -15 mpg. I own two of these and if they still made them I'd have a new one.

I had a great experience buying a brand new Nissan Altima from Saw Mill Auto.

Great experience with Joe Ibrahim! Easiest 5 stars I've given. I went in on the defensive and ready to face the "used car dealer" and I was immediately put as ease by Joe's demeanor and wanting to make you a happy customer. I came with family to look at a couple cars but not ready to make a decision...that was good with Joe. I came back to test drive and he insisted and extended test drive to include highway, again to make sure I was happy. I had a trade and already had offers and Joe and Zack stepped up and did me justice. The staff was excellent through all the paperwork; smiling, offering me coffee, tea, water...their kindness almost made me suspicious ha ha. I walked away yesterday with a car, a warranty (well priced) and repairs/prep that allows me to walk away confident in my purchase for my daughter. Two thumbs up for Joe and staff!

This is my second EXT. It has been in my family since new. I purchased it from my dad when he upgraded. We have had a lot of fun on vacations in this EXT and it really does ride great on long rides. Plenty of power from the 6.2 V8. The back cover seals really good so you can haul your luggage in the back.

Jodie is both knowledgeable and caring. Definitely recommend her! Been going there over 20 years because of the pleasant experience we always receive.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Cheech was extremely professional and courteous, i felt very comfortable during the entire process. I would recommend him to my friends and family for additional business. Thank you very much Cheech.

One of the best cars I've ever owned.... stylish, elegant, comfortable and plenty of room . My only complaints..it doesn't come in red and with gas prices hovering at $5.00 per gallon it's getting a little pricey to operate. And NO all electric cars are not the answer at this time..they are too expensive for most people and the USA does not have the nationwide charging stations needed to operate electric cars!!!!

I just purchased my second vehicle from Hali Garcia of Carlink Morristown. I would highly recommend Hali. He is 100% on top of his game. Very honest, truthful respectful and a true gentleman. Please give him a call if you are looking for a quality used car.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Martin was a wonderful informative and extremely professional sales rep I really had a good buy and very pleased with our purchase Martin made it nice and smooth process

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Thank you Alex Ramirez for all your help with my lease. Great salesman, what a professional didn't mind working late, made sure we left that very night with a vehicle. Thank you again Alex Ramirez!!!!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Getting your car serviced is never fun but it's made better with someone like Joseph Janzen who is upfront about the time it will take and how much it will cost. He's been great in the past about helping me decide what needs to be done and what can wait, and is just an all-around nice person clearly looking out for whoever comes his way.

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

Nice dealership to deal with I did not purchase the car I was looking at for my own reasons. Jordy was very helpful and not your typical salesman. I would definitely recommend the dealership.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

I sat and watched all the YouTube Videos I could find on the Lyriq. I decided on the 2024 Lyriq Luxury 2 because of the select features that It came with or I could add to the vehicle. With a personal check to place an order, I went to my favorite Dealership " Plaza Cadilac in Leesburg, FL. When I arrived to place my order I could see several Lyriq's lined up. The one main Item that I wanted was the 19.2 on-board charging system rather than the 11.5 system. My salesman scoured their inventory and found one with the equipment I wanted but not the color. He found a 2024 Lyriq Luxury 3 with a 19.2 charging system and a whole lot more. One of the main items this time around was the all-glass roof with the power shade. They brought up an all-white vehicle with a beautiful real leather interior and all the bells & whistles that Cadillac is known for. The car is a stunning showpiece in gleaming white paint and just enough chrome to make it stand out without being gaudy. A Vehicle that folks stop and look at in the Church parking lot, The Post Office, or the Grocery Store. At night the vehicle lights up the way around it as it glides along. When you see it, you know it's a Cadillac lyric.