My husband and I were both treated with such friendliness and respect by EVERYONE from the moment we walked on the property!! : ) Even when I made the appointment they went out of their way to make sure we were being served correctly and efficiently. I really like the appointment email confirmations. Kyle handled our entire transaction with such professionalism and kindness! We feel that he and the others really went out of their way to take care of us; and we were confident that our car repairs were being handled appropriately. He explained everything thoroughly -- and with a smile. We greatly appreciated the use of a loaner as well! We just can't say enough about our experience with Shottenkirk's in Ft. Madison so far!!! We honestly feel blown away by the kind treatment we've received -- it's hard to believe it still exists. Thank you so much!!
Great, quick service.
Nice clean facility, friendly fast service with a smile.
I wouldn't think of going anywhere else to buy a car, or have one serviced.
2017 Cadillac XT5 Premium Luxury Review
by Laci from Parkersburg, WV
May 3, 2019
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
Fast and courteous service. Didn't waist my time giving me lengthy sales pitches before beginning service on my car. I made an appointment for a lube job and got a lube job at a good price with courtesy extras thrown in that are appreciated.
2017 Cadillac ATS 2.0L Turbo Luxury Review
Great product and price
by Joseph from McLean
May 12, 2019
Beautiful, sporty, and luxurious. Great comfort and performance. It is a great investment and well worth the money. It is reliable and comes with a great warranty and service plan from manufacturer
Once I finally got my appt. it was quick, easy, & painless to get my recalls done on my toy. Yaris
2017 Cadillac XT5 Premium Luxury Review
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
The service was on time and quick. The area was clean and the waiting area was comfortable. Everyone was friendly and courteous.
2008 Cadillac DTS W/1SC Review
I haven't had it a month yet. not as good as 2004
by Jed from snowflake, AZ
January 11, 2019
Lots of gadgets, I hope most of them continue to work. much more road noise than my old 2004 Cadillac. Low profile tires are the pits. Otherwise, it operates well. I just have to get used to lower quality of newer cars.
The sales team was great as always not high pressure to make the sell that very minute .we have bought 5 new vehicles from them over the past 10 years. They have been great to do business with.
2017 Cadillac XT5 Luxury Review
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
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