Cadillac for Sale in West Burlington, IA

We're in our 70's and have bought a lot of cars over this timeframe . Many different dealers in a variety of places, so we've gleaned some insight into how the process works. Mostly one learns early on about the 'game'---the haggling on price, the oftentimes hidden costs of add-on's, the car salesman style that seems to go with the job. Eventually if you agree on all the variables, the interminable process of finally taking ownership begins. I'll admit we've run into a couple of better-than-average dealerships in the past that put many of these traditional tenants to rest. However, our recent purchase at Deery Brothers in Burlington, Ia, was akin to stepping out of the dark and into the light. Jake Walker, Product Specialist, greeted us with a smile and shortly convinced us he had an immediate understanding of why we were there and what we wanted to see. His knowledge of the car we were after was very good, and although they didn't have the one we wanted, he assured us it could be found in a short time if our conversation concluded with a sale. My wife and I were flabbergasted with the congeniality of Jake and Mike Gerst, Finance Manager, and the other couple of staff we communicated with while there. Everyone was--friendly! We were treated fairly and amicably in all ways in the process of getting our new car, and the amount of communicating that ensued before and since with Jake is, in our many experiences, exceptional. They're not only selling a car, they are selling the Deery Brothers brand of doing business---that of complete customer care. We have bought cars from Deery Brothers over the past 25 years or so and was satisfied each time, but as with all businesses that strive to improve their model, they have---a major plus for the customer. It is a pleasurable experience, and unlike the old days, the process is fast and efficient, made possible by congenial people doing a great job. We look forward to our next car purchase in a few years with Deery Brothers and their fine staff.

Was worth the long drive from central IL to look at a featured used truck, but was steered by Sales Rep Wendy Miller to the one which I did purchase that was an excellent pick for our family needs. Wendy was really down to earth, very professional, and personable. I will definitely be returning! Thank You!

Never had any pressure to buy a car, Jeanne even gave me the keys to drive home the car to my wife who is taking care of our baby. Great service!

The employees were very helpful, answered all of my questions that I had. Made my used car buying experience pleasant and hassle free. I've bought 4 used cars from them and will continue to keep going back to their business.

Dustin and all his staff are incredible to work with. It is a family atmosphere that makes you want to do business with them. We are very happy with our decision to purchase our Yukon there.

found it at a great price online and contacted them over phone. put $500 down and drove down the next week to pick up the car. about a 10 hour drive. everything was just as listed and got the car at a great deal. They had some trouble with out of state registration, but it got sorted out. Very pleasant to work with.

The asked for service was diagnosed and performed. This was routine maintenance and maintenance brought on by the very people that serviced it last time

Courtesy, professional and knowledgable. I was able to call that day and get in for a minor repair. I would like more reading material available.

Guys were wonderful to work with. Very courteous was attentive and saw that we were comfortable. I liked the attention to detail.

My husband and I were both treated with such friendliness and respect by EVERYONE from the moment we walked on the property!! : ) Even when I made the appointment they went out of their way to make sure we were being served correctly and efficiently. I really like the appointment email confirmations. Kyle handled our entire transaction with such professionalism and kindness! We feel that he and the others really went out of their way to take care of us; and we were confident that our car repairs were being handled appropriately. He explained everything thoroughly -- and with a smile. We greatly appreciated the use of a loaner as well! We just can't say enough about our experience with Shottenkirk's in Ft. Madison so far!!! We honestly feel blown away by the kind treatment we've received -- it's hard to believe it still exists. Thank you so much!!

Serviced 2 vehicles and tire rotation. Have been here several times and always a good job with no complaints!

The sales team was great as always not high pressure to make the sell that very minute .we have bought 5 new vehicles from them over the past 10 years. They have been great to do business with.

The Shottenkirk Mt. Pleasant team is very professional and efficient ! Everything about buying a new vehicle there was a smooth process and we felt right at home in their beautiful facility. Would recommend them above anyone else in the area. Great job and thanks again.

I was shopping for a truck and had sent several offers out, most dealerships didn't even bother responding. While the truck they had was a little more than I wanted to spend, they responded cordially to my offer and were willing to work with me. I bought a truck elsewhere and J.D. actually took the time to ask me about it after the fact. I can't believe all the bad reviews. If the other dealership hadn't snapped up my offer, I would have worked with these guys on a new RAM with rebates in a heart beat, despite the distance. These guys took the time when few others could be troubled. I was impressed.

Got prompt reply. Total price on line included brand loyalty discount which was in fine print at bottom of ad. That should have been more prominent in the ad. Did not have current brand of vehicle and therefore did not purchase this vehicle. Advertising needs to be easier for average buyer to understand.

Purchased a 04 avalanche 2500 from Alex and he was on the ball. I spotted the truck on cars.com and emailed the dealership on a Sunday night. By Monday 10am he had contacted me via email and he said it was still available and would get me some pictures ASAP. Three days later I purchased the truck from Alex and had it shipped to Michigan. The truck was as advertised and was also better then the pictures that he had sent me. Thanks to Alex and the whole team for a great purchase. Will definitely purchase another vehicle from them in the future.

i was in the market for a used truck that was 6 months ago so nobody called me to see of say we have a truck for you so i went to sam's body shop of new london to buy and was sattisfied

I met Bob Shottenkirk when he opened up his first store in Fort Madison 26 years ago. I have had nothing but personal experiences with his dealerships and have become a personal friend with his entire family. Our salesman Jared Zueck was very polite and nice to my wife and myself.

Online booking for car service and repair was lost. The beauty of booking in online is that customer should be able to spell out the description of the problem in detail instead of relying on a harried customer service rep. taking down abbreviated and inaccurate descriptions. They promised to fix the online booking service. They therefore initially did not check the problem properly and ultimately could not diagnose the problem (with brakes). While there they damaged something. It took a lot of phoning to get them to check the car in again. Ultimately the head of service department took over and gave excellent service, including a free loaner while they checked the brake problem properly and fixed the (minor) damage. Also gave a full inside and outside clean for $20 which was excellent. Service manager was excellent in making things right. I will go there again.