Used Chevrolet Impala for sale near Calumet City, IL

Our Salesmen, Rick, was absolutely fantastic and the dealership made the process so seamless. From the time we entered the lot we were greeted immediately with great demeanor and each step was communicated and carried out easily, which was huge for my wife and I having our baby with us!

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

Awesomeness customer service. Fast service. Shuttle ride home and picked back up. Awesome experience. Fabian is the best ever.

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

We had not purchased a new vehicle for 23 years. Matt L. Was very helpful in helping us find an SUV to fit our needs and also helped us with the new technology. He searched for the best price too.

Bought car 2013 chevy impal Ltz 30,000 miles , after 218,000 miles change transmission but now motor still same at 281,000 miles this car it bullet proof really good on snow with good tires and good on gas

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

I'm totally satisfied with my purchase of Chevrolet Impala. I need a car in black color and YES i have it now. Thank you so much!

Pete was friendly and a good to do business with. Would do business with him again in the future.

I bought mine used. And the prior owner took care of this car. I love this car. I can fold down the rear seats. Yea, my fishing rods go there. GM always the topdog in there line of work.

Cannot express in words how much support, open, totally transparent support I received from sales agent, Primo, with West Chicago Auto Mall. A bit of backgrounds...I was photographing a story for a well known yellow boarded magazine in Iowa, about 3.5 hours away from Chicago, renting a Mercedes Sprinter conversion van for this story to be close to farmers in rural areas. Immediately fell in adoration for Sprinters and wanted to do what I had been considering to do for a long time...buy a Sprinter, converting into a mobile photo workshop van and living space during workshops. Looking on Cars.com across the country for just the right Sprinter, I couldn't believe it...there was a 2021 Sprinter 2500 Extended available, in white (the color I prefer) and the amazingness was, it was a 4x4, and it was nearby in Chicago! Message on Cars.com, within a few minutes Martin, the specialist with Sprinters at West Chicago Auto Mall wrote saying it was still available. Martin answered my questions through SMS and the next day I drove for 3.5 from central east Iowa to the dealership. Meeting Martin, I took the Sprinter for a test drive...amazing vehicle and exactly how it was described in the Cars.com listing. Martin, who was very kind, very spiritual person, told me to do to the main dealership to meet sales agent, Primo, to sort purchase. As mentioned, Primo was excellent. Equally kind, super honest, sorting the deal within minutes. Not only was the purchase simple, the complicated method of purchasing an out of state car (I live in Massachusetts) was made super efficient with Primo's help and guidance. Two days later, I drove back to the dealership, the Sprinter was all washed up one more time, Martin including some sweet gifts like an emergency light and medical kit. Primo once again was efficient, courteous and amazing. While I understand some reviews here about West Chicago Auto Mall are negative, I question whether those reviews are from those who carry negative energy or prefer to find problems that do not exists. I cannot say enough good things about Primo, also Martin, today writing this review back at my home in western Massachusetts after a beautiful smooth drive in this incredible Sprinter I purchased. So so pleased.

I would buy one and did in 2017 and it's been one of the best vehicles I have owned. I still get a lot of compliments on how nice it looks. It's pearl white with 20-inch wheels and they set it off. Sadly, they quit making it as they just got it perfect and then stopped. My buddy is still kicking himself for not buying the last model year they were built. I still have people wanting to buy it off me.

Awesome experience! Extremely helpful find the perfect vehicle. Go see Jerrimiah best sales person on what your needs may be.

I purchased my 2018 in 2019 have had so much fun driving this car get complements every day added more chrome for a personal touch Easy on gas and drives well

I purchased a car in early April and I had a pleasant experience. Mike the owner/manager of the facility ensured that any concerns that I may have had were addressed promptly. I’ll for sure look to purchase here in the future.

This vehicle 4.1 engine is still going strong with over 390 thousand miles on it. I do change the oil when it is time on it. And replace parts when issues arise. But even with 390 some thousand miles on it would be comfortable driving it across the united states right now. So you decide, is it worth it?

The best car ever built. It can go 149 MPR all day long. I don't go over 80 though. 80 is the real speed limit on South Carolina highways.

Jc was an amazing sales rep. Definitely made this process very smooth and worth it

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

Never had one problem or complaint since I bought the car. No recalls, always reliable, nothing but routine maintenance. Shame that GM stopped making them!

Good Customer Service, Very Kind, Good Seller Natalie, Very Respectful. Made me feel at home, buy a car from Natalie 5 Stars, Thanks to you.

Had for seven years very reliable, The only thing I need to recall the agitators cause I cannot afford to get them fixed. They’re causing massive problems problems in my every day living.

Paul was great to work with. Easiest car buying experience I have ever had. Paul knew I was an hour away from the dealer, and was very honest over the phone regarding the details of the car (most dealers are not). His manager Nick was also very honest and great to work with. He was very creative to think of ways to close the deal, to get us both what we want in the end. Thanks guys!

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.