Used Chevrolet Impala for sale near Highland Hills, OH under $20,000

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

I bought my 2020 Premier in December, 2019. I have owned Impalas since 2000 and buy a new one every 3 years. They are reliable and comfortable and I love big cars. This one does not disappoint. I also have a 2018 Premier with 40K miles and it has no issues. Had to replace all 4 tires at 20K miles which I thought was premature. Other than that the car/s have performed perfectly. Too bad Chevy cut the brand. Now everyone is buying SUVs but I don't like them and would never buy one. Ditto for electric cars - they are not yet ready for prime time.

Took time to explain the cars. Explained the features and the different options for each car I looked at. I would buy my next car at Ganley.

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

Bought car 2013 chevy impal Ltz 30,000 miles , after 218,000 miles change transmission but now motor still same at 281,000 miles this car it bullet proof really good on snow with good tires and good on gas

I live 80 miles away and found a vehicle I liked and asked them to run my credit before I drove there. They did a great job of getting me approved even though I messed my credit up. As I was driving up there I was hoping they didn't have pictures on their website that really exaggerated how nice the car was. I was shocked that the 2008 jeep was even nicer in person. I'm very weary of used car lots because of the reputation that some of the bad ones give the industry, I would in a heartbeat buy here again because they have the most important qualities, honesty and integrity.

Before my grandpa passed away in September 2023, he had it in his will to give me his 2012 Impala. I got his car as a Christmas present that year. Since then, I've enjoyed driving the old Impala. A car with 300 hp AND 30 mpg on the highway? Yes! Thanks, Grandpa, for your love of American cars! Thanks, Chevrolet, for making such a great car! I love how roomy my car is, how great the audio system is, and how relevant the Driver Information Center (DIC) is! I highly recommend this car to anyone.

Thank you to Zach and the entire team at Perfect Auto Collection for making my car buying process smooth and simple. From the very start of my car search, Perfect Auto Collection has by far THE best pictures and website you will find anywhere in the automotive world. When I decided to purchase my vehicle, every question I had was answered prompt and professionally. From there, the team at Perfect Auto Collection scheduled the shipment of my car. When the car first rolled off the truck I was taken back just how nice it really was. I purchased the car sight unseen and have never been to the dealership in person; there is no need to because the team at Perfect Auto Collection takes care of all the details for you. I have purchased cars at similar high-end dealerships, but the overall experience at Perfect Auto Collection is unmatched. I will definitely be back in the future. Thank you!

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

I bought mine used. And the prior owner took care of this car. I love this car. I can fold down the rear seats. Yea, my fishing rods go there. GM always the topdog in there line of work.

The salesman and staff were extremely friendly and helpful. We were able to work out a deal that worked well for us. I highly recommend this dealership!

I've owned Chevy Impala's for many years. Had one with a 3.9 motor that was running like new with 179,000 miles on it,till someone hit. Next one had a 3.5 motor and it ran amazing. But I been looking for a very very long time for this Impala and found one,so I grabbed it. The 3.5 I had before this one had 150,000 miles ran perfect. The one has the 3.6 motor. Hope it works out the same. Love it

This family dealership was wonderful to work with. Very knowledgeable and patient. My vehicle was very clean and wonderful to drive. I would highly recommend NeoClassics.

Very dependable car and comfortable , we’ve had the car since 2010 and it still runs great. We did the obvious suspension shocks were worn out. Changed rack in pinion and a tune up but overall it’s been a great car. Car has 170.000 miles on it .

I love how big and comfy my impala is, it has a bench seat up front and can seat 6. It has excellent power and is trustworthy on long road trips! The car has been very reliable and has only needed minor repairs. It is getting older though…every so often it will make a funny noise and when it gets tired it needs a little extra coaxing to start and stay running. I plan on keeping it until it quits on me.

Wonderful and stress free. Jasmine was very knowledgeable and friendly. I appreciated her being there and welcoming.

I would buy one and did in 2017 and it's been one of the best vehicles I have owned. I still get a lot of compliments on how nice it looks. It's pearl white with 20-inch wheels and they set it off. Sadly, they quit making it as they just got it perfect and then stopped. My buddy is still kicking himself for not buying the last model year they were built. I still have people wanting to buy it off me.

Great people with great service. Everyone was friendly. I liked how they didn’t hound u like most car dealerships. Everything was quick and easy and they had great cars to choose from.

I'm totally satisfied with my purchase of Chevrolet Impala. I need a car in black color and YES i have it now. Thank you so much!

Simple oil change. Process was quick and I was completed in less then a hour. No issues with schedule and service waiting area was nice.

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

I'm a mechanic! Shelley is 100 percent honest. Honored to have met him! Dontchangeathing.

I bought my 2011 Chevrolet impala ls in November of 2019 had 124k miles on it it now has 331k miles and the serpentine belt just broke it needs new gaskets and seals but it still runs

I love my brand new car and matt my sales person helped me with a great price on my 2024 hyundai elantra SEL. Its my second car and he was very easy to work with, not just that but i was in and out in 1 hour max. And the car looks great. I couldnt of asked for more.

Great Vehicle..Met all my needs..I enjoyed the sporty body change , the speed and power was amazing !.. Wished it had better gas mileage.. Overall it is a GREAT CAR for its price..

Love all the space and comfort of this car. Has good fuel prices economy and so far I haven’t had any mechanical issues. Bought it at 151k miles.

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

I bought this car from my Dad.. it was brand new!! In great condition. My dad swears that u maintain your vehicle, it will take care of u… I love my 2009 impala!!!!

Researching ways of trading in my husbands 22 Colorado (owned) and my 22 traverse LT (leased) for two months. Went to my dealer who gave me a number I wasn’t happy with so I looked at Ken Ganley Kia and Serpentini Chevy. Both were terrible experiences. The original number my dealer gave me at the start of research was better than Kia so I called him to lock in that amount but it changed and basically matched what Kia tried to give me. Wahlburg called and asked if I’d want to come in that evening. The guys at Wahlburg in Avon were incredible. I told them what my vehicles were worth and not a dollar less and told them the number I wanted a month and nothing higher. I was anxious and frustrated assuming they’d say the same stuff the others did but that wasn’t the case. Kia ppl mansplained things to me a lot but at Wahlburg I received none of that. I didn’t feel pushed into anything, I was able to get the deal and the car I wanted. They definitely made out with our vehicles and will make a nice profit but I also feel I’ve been given a good deal. The other places were offering far less, not budging on price and wanted me to pay a ridiculous monthly. Over all I had a great experience with this dealership! I’ll continue to go through them as long as they keep up the great customer service.

This car has met all of our needs, very comfortable on long trips. Has a large trunk and a lot of leg room in the back seat.

Excellent no pressure and got exactly what I wanted on my trade. James woods is wonderful and nice I highly recommend him at the Avon Ohio mark whalberg Chevy dealership

Well let's start with my Dad worked for GM 34 years. With 6 boys guess what company we went with. I bought my wife a used 08 Chevy Impala from a friend that owned a car lot. It had 90k miles on it. I got it for $1,500.00 a steal. She still have that car today and it has 248,365 miles on it now and believe it or not it runs the same as it did when I bought it. I thought it was time to get my wife a new car and she said, "no thank" this car had never set her down. I did the maintenance on all of my vehicles. She told me she would drive another Chevy Impala. So I got her the 2012 LT FLEX from a private owner. This car is wicked. With the after market sports parts. I can only imagine how many miles she'll put on this one. Guess who drives the 08". It will have a 1/4 of a million on it by the end of January 2025.LOL you have to get one, or just drive on to get. Love the product. My wife drove a stick when I met her. She says it fell like she's shifting gears without the work. That 6 speed transmission shifts so flawlessly. She won't drive anything other than a Chevy. She wants an El Camino. LOL 😆 .