Used Chevrolet Impala for sale in Phoenix, AZ

We came in easy as pie left with a car same day cool fun and easy process these are the guys you have to come to for your cars!

This car @ West Herr i personally owned. Just turned 36,000 miles, I purchased it from an 89 year old that no longer drove from Southern Pa. This car just had brand new tires installed and rustproof oil treatment done. Had NO INTENTION OF SELLING. When stopping by the dealership I found the Corvette of my dreams. I bought it. So to pull the mobey together i traded the 2012 Impala in. My last one had 134,000 no major issues, these cars are so reliable and get fantastic gas mileage. The West Herr dealership is Far above all others. 5-Stars, Nice size, great mileage, Safe full size car. 3M

Everyone did an amazing job! Kelsey helped me out tremendously with showing me all the features to my vehicle and helping me hook up my phone!

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

My car was in service for an emergency repair. I was a bit frazzled wHen I showed up, but the team at Chapman and my service advisor, Emi, took great care of me and my car. Great communication throughout the process. They fixed the required repair, took care of the maintenance, a recall, and secured me a loaner car. Such a stress free experience!

Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on

I went to another dealership, no names but when I came here to auto action , not only did they help me to understand what was needed, they explained to me in my language, quick and eZ. I recommend you to come and get your vehicles from Ralph and Justin at auto action, and leave the other dealerships alone. I'm driving off with my caddy, daddy. . Thanks to the simplicity of these two. Oh yeah this is actually my second vehicle, just throwing it out there

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

My sales rep Marcus made it easy and simple, I had some doubts after a bad experience with other dealer ship but here was a different kind of experience, he drove me around to show me what I was looking for, explaining details, answer my questions and it was simple and fast. I love it.

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

Camille was the best. He helped me so much. He made my experience one of the best. Always very kind and truly friendly. Thank you so much Camille.

My wife have a 2020 and it drives like a dream, I would love to close a deal on this vehicle my only downside is front wheel drive, other than that I would love to have this one

I needed a car fast and found this dealership online. EXTREMELY happy I did. Spoke with Anthony about what I needed and how much I wanted to spend. He was able to locate a great used car fast. They walked me through very step and never moved on until I understood. They do their own inspection and give a warranty on the car. I would recommend them to anyone.

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

TLDR: Great price on used F150. Price on cars.com was the honored sales price. No crazy dealer add-ons. Even with financing, I was in and out in about an hour. Great experience. Worked with Chelsea. Texted and e-mailed ahead to inquire about online price and any silly add-ons. She confirmed. I was still half suspect until I saw the contract and it was all in order. Nothing like the hundreds or $1000+ some dealers add for "refurbish fees" or "protective coating" and such. Got a little pressure from financing for the warranty and had to say no several times, but I expected as much. In all, it was a very straightforward, stress-free, quick buying experience and I'd definitely consider buying there again.

Great car, everything you need in a large sedan. Just finished trip from Maryland to North Carolina (500) miles. Amazing 30.4 MPG (Actual) at road speeds of 65/75 mph. My Impala has the v/6 305 horsepower engine. This is my 2nd Impala since 2015, sorry that GM dropped the Impala model, BIG MISTAKE on their part.

Quick response; salesperson accommodated my schedule. Test drive was average length. I knew more about the car than the sales person did but it was an exotic car so that is understandable

Great car to drive looked really great it is sad they no longer manufacture this car. I think they made a big mistake when they decided to drop this model.

Eric and Tiffany took very good care of me. The entire process with Eric was smooth and so easy. Eric was responsive to any question via email, phone and in person - he talked to me like a normal person and that was nice. No push, no rush to buy, very carefully handled by the team.

It’s a great ride. The car looks great and is really comfortable. Great car by Chevy. I’ve gotten tons of complements on the car and the interior too.

I had a wonderful all-around experience at the 99th avenue Carmax in Tolleson. The staff were very cheerful, respectful, and professional, especially my salesperson, Gabby. I found the best car for me. This Carmax is very organised and stress-free. I would highly recommend anyone shopping for a vehicle to visit Carmax. Sincerely, Leo Hintz

This car is safe, roomy and meet all my needs it’s also very reliable and dependable and easy on gas. I’m really enjoying it so far

Wildly easy and pain free process and they took care of me!! 10/10!

The Chevy Impala is one of the best cars I have ever owned. It is very reliable and comfortable, yet affordable. I would recommend this car to anyone especially those in search of a family car. Classy, Comfortable...Chevy.

Didn't have an appointment. Jacob, my service advisor was extremely helpful and friendly in getting my car up to date and functioning properly. He recommended services that I hadn't considered and my vehicle is better than ever.

This car has everything I need and more! I love the Android auto and the Apple Carplay. Such luxury! The screen is so easy to use and great for a hands-free drive!

Ismael Ramirez was great. He helped my son get his first car. He was very knowledgeable about his car. He took the time to go over every detail with us. He made sure everything was good on the car. Everyone in the dealership was nice.

The best car I have ever owned. Engine performance is outstanding, feels turbocharged. Easy to drive. 25mpg. I have the 6 passenger version and has been a huge benefit except when you prefer not to drive, but forced to, due to this feature. You drive, everyone fits! The trunk is huge! All suitcases fit. Changed Engine and Transmission oils regularly is a must. No problems. 1 easy fix key fob recall.

I had a great experience with Isaac! He and Mark in finance, took good care of me and made buying a car a very easy process. If you're in the market for a used car, go see Isaac and tell him Robert Johnson sent you!

I bought this car new in 2007. After a test drive it was obvious an outstanding vehicle. I’ve never in 14 years had any issues that required a mechanic. Oil changes, batteries, and tires have been my only expenses I’ve luckily had. Still runs and drives like new.

Great place to get a trade value! Friendly and knowledgeable staff! If you’re looking for a new or used car, these guys will take care of you!

I am Very happy with my 2017 Impala. It has been very reliable and problem free. It has all the options including leather interior and Bose sound system. To bad Chevrolet discontinued the Impala. I should have bought a 2020 the last year they were produced. I normally trade every 4 years, but I really enjoy this car. I don't wan. a SUV. I had a 2014 Impala I was very happy with.

I recently purchased a used auto from this dealership. Every person I dealt with was highly professional, courteous, and customer service oriented. Chapman is a family business and you could clearly feel this throughout the experience whether it was dealing with my sales consultant Khaled, Roberto the finance manager, or Libby the extended insurance consultant. Even Aaron in internet sales was highly knowledgeable about my model and spent the time needed with me to make sure I understood the ins and outs of the vehicle I purchased. Finally, Travis who is a sales manager, could not have been a more genuine good guy who took the time to listen to my needs and answer my questions. I highly recommend this dealership as one that has integrity and heart and will go the extra mile to help you buy the car that is right for you...at a super price. Thank you all at Chapman Chevy for making this a painless process. You are all good people 😊

I really like the Chevy Impala, and this is the last year the last year that they will be produced. The trunk space is outstanding and it handles very well on the interstate.

My Name is Larry T, an I would like to shear my personal experience with Tom and Justin at the Mesa location. I selected a vehicle and the car would not start. The following day when I returned Tom hd put a new battery in the vehicle but he told me he had some bad news, the bad news turned out to be a blessing for me. He informed me that the vehicle had some other problems and offered me upgrade which I took. The down payment stayed the same. When I took possession of the upgraded vehicle perhaps 30 miles later that was a problem ( check engine light came on) the next morning I was there when they opened, they gave me number for there mechanic and he got me in the next day ( Thanks to a email from Justin) too make a long story short the problem was corrected and I am one satisfied customer! Never was there any questions to me both men showed me that they cared and took care of the problem. Looking back they could have sold me the first vehicle that had problems but they were honest and up front with me. I would suggest Rocky's auto Mesa to anyone shopping for a vehicle who might have had a credit problem in the pass these folks will work with you and they are honest folk's.

It's a nice size, clean and rides very smoothly. My baby is pretty lol and very affordable. I am VERY Thankful and everyone should know about this place. I will definitely put the word out.

I worked with Tyler,very knowledgeable and polite!I have bought 29 cars over the years and this is the best customer service I’ve had! Great experience!