Used Chevrolet Impala for sale in Tacoma, WA

This was my first car purchase and Kevin was absolutely fantastic. He made me feel just like a friend. I did not feel pressured by any of the staff there and when I had questions they were so easy to talk with. Thank you for EVERYTHING!

I bought this car new in 2007. After a test drive it was obvious an outstanding vehicle. I’ve never in 14 years had any issues that required a mechanic. Oil changes, batteries, and tires have been my only expenses I’ve luckily had. Still runs and drives like new.

I came in buying a car for a first time and not knowing what to expect but Fabian came through and set me up for the win, it did take a little while but I feel it was worth it!!!

The best car I have ever owned. Engine performance is outstanding, feels turbocharged. Easy to drive. 25mpg. I have the 6 passenger version and has been a huge benefit except when you prefer not to drive, but forced to, due to this feature. You drive, everyone fits! The trunk is huge! All suitcases fit. Changed Engine and Transmission oils regularly is a must. No problems. 1 easy fix key fob recall.

Highest level of client service & JON was amazing to work with! This by far was the best car buying experience EVER for me! If you are considering buying a vehicle JON will def take care of you! They also offer an extended warranty on EVERY vehicle that they have on their lot! It Just makes sense, don’t waste your time or your money anywhere else come see these guys it’s obvious they put their customers first and practice integrity and respect! Denea Woolery

This car @ West Herr i personally owned. Just turned 36,000 miles, I purchased it from an 89 year old that no longer drove from Southern Pa. This car just had brand new tires installed and rustproof oil treatment done. Had NO INTENTION OF SELLING. When stopping by the dealership I found the Corvette of my dreams. I bought it. So to pull the mobey together i traded the 2012 Impala in. My last one had 134,000 no major issues, these cars are so reliable and get fantastic gas mileage. The West Herr dealership is Far above all others. 5-Stars, Nice size, great mileage, Safe full size car. 3M

My wife have a 2020 and it drives like a dream, I would love to close a deal on this vehicle my only downside is front wheel drive, other than that I would love to have this one

The Chevy Impala is one of the best cars I have ever owned. It is very reliable and comfortable, yet affordable. I would recommend this car to anyone especially those in search of a family car. Classy, Comfortable...Chevy.

I always have the intention to write a good review when I get good service but seem to rarely follow through. In this case I was so happy with the sales & management at sunset ford I had to make sure to take the time out and give them a 5 star review. I ordered my F450 bout 10 months ago.. I had handshake deal with donny who was the sales person at the time. I offered to place a deposit but he assured me it wasn't needed.. about a month before my truck showed up I received a call from Dave Bouge, he let me know that Donny retired and he was replacing him as my salesperson. Ofcourse my first thought was if they were going to honor the price that donny quoted. I sat down with Dave and Ray (sales manager) and when they presented me the price it was about 13K more than I expected.. I knew there was a premium for this particular truck because of Covid and the chip shortage so I was already anticipating a higher price. I explained to Ray that I understood this particular truck is selling higher than msrp but donny had already quoted me a price. I didn't have a contract or any paperwork to back it up.. but Ray said hang on let me take a look at Donnys files.. Ray came back a few minutes later and slashed 13k off the truck.. Ray said "I saw donny had scribbled this number on the bottom of the build sheet so we're going to honor that price" Obviously I was super happy.. I think I was most impressed by the fact that I didn't have to argue or give any sob stories to get the price that was quoted. Ray just honored his salespersons word and that showed great integrity. Ray also said he would rather earn my business for life than make extra money on a one time deal, which he did because I would definitely buy from Sunset again. ~Chad S

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

This dealership is GREAT!!! Scott Tanner was a tremendous help. I was a first time car buyer, and I was very intimidated walking in, Sunset Kia made me very comfortable and sent me home in a new car. I will do business here again. :)

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

Dawn was awesome let me know the whole process. Didn't sugar coat it gave it to me straight. If you want your vehicle done right take it to Dawn

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

Update from previous 3 star review. They got back to me with some pics. Sounds as though they were a bit understaffed. Very accommodating and professional. The vehicle wasn't what I was looking for but if I would by a used car from them if they get one that fits my criteria.

I bought my 2010 impala LTZ in 2020 with 98k miles on it, I ran a report and I’m the 5th owner. It was originally a rental car from Hertz. I test drove my car and I fell in love with it, the features are great, I had my vehicle inspected, oil leaks, intake gaskets needed to be done. Rack and pinion needed replacing, timing chain gasket, oil pan gasket, and some other stuff. Dealer agreed to fix everything that needed done including new tires , brakes and rotors. The previous owner really abused the car after owning it for 8 months and trading it in. head gasket was leaking oil externally. Had that replaced, replaced serpentine belt, plugs and wires, maf sensor and oxygen sensors, 2 of the blend door actuators went out on passenger side I replaced myself so I didn’t get charged the $500 at the repair shop. Transmission was slipping from stop at 115k miles I had that rebuilt, rotors done again and warped a second time. Exhaust flex pipes and resonator had been replaced. Gas pedal sensor put my car into limp mode at 106k miles $80 and 10 minutes to replace I have.no more issues. Alignment seems to get knocked out easily but my town has really rough roads. Now that everything is practically replaced I know I don’t have to worry about something major needing replaced soon, engine held up very well and is super quiet I now have 120k miles on it and not another issue arose Overall my car has been great , I have never been left stranded on the side of the road and she always starts right up and takes me where I need to go. The weak spots on this car for me are the alignments and brake rotors. Every other oil change I have an alignment done the rotors are junk, I would recommend to go aftermarket if you ever have to replace them again. The wind noise is loud on the highway The positives on this car Sound system sounds great Sunroof Heated leather seats 3 car charger ports Center console offers a lot of storage Trunk is very spacious Remote start Auto headlights Fog lights Very smooth when taking road trips

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on

I am Very happy with my 2017 Impala. It has been very reliable and problem free. It has all the options including leather interior and Bose sound system. To bad Chevrolet discontinued the Impala. I should have bought a 2020 the last year they were produced. I normally trade every 4 years, but I really enjoy this car. I don't wan. a SUV. I had a 2014 Impala I was very happy with.

Great car to drive looked really great it is sad they no longer manufacture this car. I think they made a big mistake when they decided to drop this model.

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

The impala is one of the best cars i have owned and is very reliable. I would recommend this car for anyone especially for small families. The car is so comfortable and the 3.6 L engine is very nice.