I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
Highly recommend Nick as your salesman. Very knowledgeable and takes the time to explain all new features, safety items etc.. Excellent overall experience. will Recommend dealership and Nick to friends and family
We highly recommend CARR Chevrolet to anyone we know and don???t know! You are reading this review to determine if you should go through them and I???m here to tell you ABSOLUTELY!! We had a great connection with Ben Mcfadin from start to finish. He spent the time with us around exactly what we were looking for. My husband was in a couple times talking about the various new 2019 trucks and what would be better. He was extremely knowledgeable about each model and there was not one thing he didn???t know. The day we stopped in to check out the new inventory Ben was there with a smile knowing a new truck just came in that fit all our needs. After a quick and fun test drive we were sold. Ben was so helpful and made the next part of the process go by quick all while letting us discover more and more of the truck. Overall we worked with Ben, Jamie Larios (Sales Manager), and Reza through our entire experience and I would do it all over again with this team. The paperwork involved was explained throughly and there were no surpises. Heck we were even laughing during it as they were so personable. They were honest and straight about everything which made it that much better. Buying any vehicle, especially brand new is extremely nerve racking and a huge commitment but with these gentlemen it was a relief. You won???t be disappointed working with CARR Chevrolet!!
This was my first time ever going to a dealership and Luis made it very simple, fun and exiting to get a new car. Luis had such an amazing and fun personality, there's no way to not have fun searching for a car with him. He walked me through the basics and showed me cars that work for me. I realized you can't just pick a car by looking at a picture, you actually have to sit in it and drive it. I didn't think I would like the Jeep Patriot but I ended up falling in love with it after the test drive! I'm super happy with my new car!
Sergio helped me with understanding the paperwork and explained every single paper that I was signing with precise detail. I was very worried about what I was getting myself into but with his helped I felt more confident and less worried about the application process. He made sure to have everything correct like double checking my credit application and correcting my gross income. All together everything went well. Although it is a bit of a drive for me it was worth it and I would totally recommend them to any of my friends!
I came in looking a for a pre-owned vehicle. In 2 hours I walked out with everything I wanted. They were able to get me into the vehicle I wanted, at a monthly payment I was comfortable with. Didnt feel like I was being persuaded to do anything I didn't want. When all was said and done (in less than 2 hours) I had a better interest rate and payment than originally quoted.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
We began going to Newberg Chevrolet after getting a referral from a friend. The service department listens to your concerns and are very helpful. We recently purchased a new truck and the sales staff were outstanding. We feel like they helped us get into the right vehicle at a great price. I can easily say they I would highly recommend this dealership.
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
I???ve come to expect great service at Courtesy Ford in Portland and my recent experience buying a previously owned Fusion was no exception. I and my daughter, for whom I was co-signing for the purchase were treated with the greatest respect by everyone we dealt with. I will always return to Courtesy Ford for my autos and trucks.
Vanessa Gomes went above and beyond what I thought a car dealership representative could do. We called gave her a description of what we were looking for and she did the rest. She found the car that would fit us she worked with banks and everything to get us financed. All we had to do was bring proof of income and sign the papers. I have never had an experience of buying a car like this before. I would do it all again if I could have the same experience. I absolutely love our new car it fits my family safely. And as a mom of 4 that is the most important thing for me.
This was the BEST Tonkin experience I have had. The sales staff was great! They found me a great car and gave me a great deal!
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