New and used 2026 Chevrolet Silverado 1500 trucks for sale near Adamstown, MD

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

I felt really welcomed from the moment I walked in Alex was very knowledgeable of the particular truck I was looking for and went above and beyond to make sure that I got just that. Overall I am completely satisfied.

All staff made us feel very relaxed from the beginning. Courteous, professional and respectful regarding any and all questions. PZ was the salesman and had a great sense of humor too. All employees we came into contact with introduced themselves and offered a handshake. Process was quicker than most and gave us the sense of being appreciated customers. The car is my grandson's and I am relieved that he has done business with such a pleasant dealership since he does not live close by. I am confident they will continue being willing to help with any issues he may encounter in the future.

I came in to get a recall item fixed and met Carlos. He was great to work with. He got the car in at the assigned time and I was out of there before the quoted timeframe. Great customer service. Thanks Carlos!!

John has outstanding customer service and patience to detail of being very helpful. John is a asset to the company

Straightforward experience diagnosing a check engine light as a catalytic converter failure. Promptly replaced under warranty. Took only two days including shipping the new part for a discontinued car!

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

Overall, we had a great experience. We started our process late last year by first meeting with Bingle, our sales rep. Due to production delays, Bingle laid out the timeline and let us know what to expect. A couple months later we came back and placed our order for a 2023 Suburban. Bingle kept us updated with possible matches that would come in to the dealership and/or the next steps in the process. A couple weeks ago, Bingle let us know that our Suburban had arrived on the lot. We went in and completed the sale seamlessly. Everyone we encountered was pleasant, informative, patient, and very easy to work with. Mario (sales manager) and John (Finance) worked out a great deal for us that satisfied our needs. This has been one of the best vehicle buying experiences we have had.

Great service as usual. Friendly, knowledgeable service representatives. Very helpful give me detailed information on any questions that I ask. I will go back.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Waiting room was clean service. Tinder was fantastic and mechanical work was done proper tim