We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
We went in looking for a vehicle for myself and my soon to be wife. We were greeted by Tyler. He told him that we had a very strict Budget, he understood our budget and actually cared, unlike other dealers we visted. Tyler helped us select the right vehicle for us, and went the extra length for us. He is a really great salesman and is not like all other salesman. If your looking for a new or used car ask for Tyler, he will treat you right, and actually help you make the right decision.
Went into the dealership and was greeted by Tyler. We told him our situation and he understood, what we were going threw. He didn't treat us like every other car salesman we went to, he was different, and caring. He helped us pick out a vehicle that we liked and that would fit our budget. He explained us everything and made sure we understood what we were getting and paying. He went above and beyond for us, and that ment a lot to us. We would highly reccommend Tyler to anyone buying a vehicle, and we will be buying more in the future from him.
I stopped in looking for a new 2500 Truck! Tyler helped me threw the whole process. He made sure that I understood the truck, and made sure that it would do what I needed it to. Tyler was a great help, and Brandon was a great help in the Fiance!
We talked to Tyler for a used truck! He helped us pick out the right truck for us. He made sure that we understood everything about the truck. He was very friendly and helpful! We couldn't ask for nothing else. Tyler was a wonderful help! He also gave us a great deal on a used Silverado!
We went in to look at a used truck. WE were met by Tyler! He showed us the truck that we came in to look at. Our experience was haggle free and very pleasant. Tyler made our Experience smooth and enjoyable!
We went into the dealership wanting to get a used vehicle! We were met by Tyler! He helped us find the Perfect vehicle for us! We are very greatful for how much he helped us. If your looking for a vehicle; we would reccommend Tyler! Great Experience!
The service department was very helpful when my vehicle started making all kinds of noises. I called they scheduled an appointment that was convenient for me. They diagnosed the problem explained what was wrong and what needed done. They made the repairs and I was on my way. I have been going to them for years.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Comfortable, Friendly Sales Experience - Amazing Value
by GMCx3 from DealerRater.com
December 1, 2018
This is the third car that I have purchased from Justin at #1 Cochran in Robinson, and with each one, the experience has been friendly, welcoming, and comfortable. He is extremely knowledgeable and really takes the time to get to know his customers and their needs. I am confident that he helps me find the best value without being pushy and he is always available if I have questions or concerns with my vehicle. You are not just a customer to him, you are a friend and he conducts his sales in that way. I would highly recommend Justin and #1 Cochran to my friends and family.
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Excellent service and customer relations. What I've come to expect from Baierl
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