New and used 2025 Chevrolet Suburban for sale near New Market, MD

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Excellent service and good kindness, with the people my car is magnificent I love tk

Straightforward experience diagnosing a check engine light as a catalytic converter failure. Promptly replaced under warranty. Took only two days including shipping the new part for a discontinued car!

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

Overall, we had a great experience. We started our process late last year by first meeting with Bingle, our sales rep. Due to production delays, Bingle laid out the timeline and let us know what to expect. A couple months later we came back and placed our order for a 2023 Suburban. Bingle kept us updated with possible matches that would come in to the dealership and/or the next steps in the process. A couple weeks ago, Bingle let us know that our Suburban had arrived on the lot. We went in and completed the sale seamlessly. Everyone we encountered was pleasant, informative, patient, and very easy to work with. Mario (sales manager) and John (Finance) worked out a great deal for us that satisfied our needs. This has been one of the best vehicle buying experiences we have had.

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

My buying experience couldn’t have gone better or smoother. Super friendly and helpful salesman and finance man. This dealership went out of their way to make a fair deal and deliver my car to me 80 miles away. AWESOME PEOPLE!

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.