Used 2024 Chevrolet Trax for sale near Aubrey, TX

My car was totaled, so I needed to replace it. Car buying has never been a pleasant experience for me. Then I discovered El Dorado Motors. My sales person, Hunter Grant, was wonderful! He helped me find the perfect car and explained my financing options. When I met with Brandon Young in finance, he, too, was great to work with. The entire process was enjoyable. I never felt pressured and now own my new dream car! Thanks to Hunter and Brandon for taking such good care of me! If I could give them more than 5 stars I would!!

The car is good, comfortable and good ongas. My only concern are the wiring to the audio and the screen. I have started the engine and the screen goes blank or gets stuck even when I turn the screen and music off. Also the base comes in wiener it wants and just fades out eventually. But when you want it to work it doesn’t. Also the automatic engine on/ off button. I leave the button off majority of the time but the engine still restarts when the button is turned off.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

I love the car overall from front to back. The only thing I would change is the way the headlights project at night time. They only go a limited distance and then it’s completely dark. I mean a really short distance. I find myself having to put on high beams often.

If ever in the market to buy? Go see Madi and Finance with Awadi they are top notch. These 2 have been no hassle all business guys from the start!

My son got into a terrible accident, where he got hit from behind by someone going at high speed, and his Trax got absolutely smashed into the car ahead of him. The tires were sideways and the car looked mangled. He walked out of it with no injury. Chevy for the safety win!

Don Herring in Plano is my favorite dealership!! 3rd outlander sport bought here and will always be a return customer!! If you go, ask for Michael Koester, he's the xxxx!!

Jesús hernández has been the nicest sales rep!! We know we can count on him to give us his honest feedback

Service advisor was very good. Appointment required and turnaround on warranty work was fast.

Had this LT for a year now and it has been very nice. Great gas mileage and seems to get just a touch better on the HWY than reported. Overall a great value and good overall car in the entry level. I would recommend the LT trim as it has the nicer interior but keeps the price point down. It packs a ton of features that you don’t expect from market segment. Also gives you a lot more room than you expect, very comfortable for 4 people with no problems.

Always great CS experience whether it is sales or service. Everyone is knowledgeable, friendly and courteous. Will not buy at any other dealership. A+ CS!

Justin Carr and Jenny Jo were Great! They offered a Wonderful purchasing experience! I highly recommend these folks and this dealership!

The service department at Holiday Chevrolet is always easy to deal with. They provide a comfortable and welcoming environment, along with friendly smiling faces. Whether you are scheduling and appointment, picking up your vehicle or standing face to face with a problem the staff is always willing to go above and beyond. Joel is always helpful, knowledgeable, responsive and great to deal with. We have a couple of dealerships close to home, but we choose to drive the 45 minutes to Holiday for service and because of that service, they will continue to get our business when purchasing our new vehicles. Thank you, Team Holiday,!

Great experience, not pressured into buying, worked with us on our trade in, quick and easy buy

Absolutely fantastic car-buying experience with Kevin Green at Eldorado Chevrolet! He was not pushy at all and made the entire process smooth and stress-free. Kevin was knowledgeable, patient, and truly listened to what I needed. I felt completely comfortable and confident throughout—highly recommend working with him!

I want to say that our experience with buying a vehicle from El Dorado Chevrolet was the best I have ever had! Justin Daniel, our sales associate was absolutely the best help in finding our new vehicle . Justin was sooo patient with our parameters for purchasing a vehicle. He even brought out similar vehicles to compare to the original vehicle I had liked when I first visited the El Dorado Chevrolet . He never pushed us to buy any vehicle. He presented the facts and listened to our needs and our desires in a new vehicle. We did purchase a low mileage vehicle that I dearly love!! I needed help getting my vehicle serviced when my oil change light came on as I was driving to work. Justin met me after work and handled everything for me. How's that for excellent customer service! If you want to be treated like family when looking for a new or used vehicle, call Justin Daniel! He is the best ! We also had great experiences with the Jesse Pedroza ,the sales manager. He was awesome! The financial arrangements were flawlessly handled by Giancarlo Medrano who shopped around to get us the best interest on our purchase. If we need another vehicle, we will definitely come back to El Dorado Chevrolet and ask for Justin Daniel!!Dealer Kevin & Suzanne Gillin

Outstanding Sales and Service. Understanding and willingness to work with what we were able to afford and make sure we were happy with our purchase. Thank you Keith Collins

I am from Louisiana and was able to call and speak to a salesman, named Johnny. He was able to give me the bottom line price over the phone. Emailed me salesman invoice to verify. No change in price when I made the drive to Reliable Chevrolet. I would do it again

The overall buying process was quick and straightforward, Marian and Ed Lewis really helped me a lot. Thanks for your help.

Had a great experience ! Ossie and Sara did a great job getting me to the payment I needed !