New and used 2025 Chevrolet Trax for sale near Gilberts, IL

Awesome service department. Service like that remind me of why I keep coming back to this dealership for service. Shout out to Mike, John and their techs!

I purchased a 2025 Trax RS and thus far I really love it . The redesigned look is very sporty. Sure it doesn’t have a ton of fancy features like my suburban but I was looking for a second car good on gas and convenient to drive . It is very nice on inside and plenty of room .

Excellent coordination and service from Mark Bowling & Chris ! Great followup on a very long car repair. Could not have asked for better service.

So far at 1000 miles have no complaints. Looks like I am going to average about 33 miles per gallon. Comfortable and easy on the pocketbook.

I was visiting the area for an extended weekend 800 miles from home, when on Friday evening the dash showed a check engine light, the information center warned about a transmission issue. First thing Saturday morning I called Biggers, and spoke with Mike, the service manager, who said they were booked up, but would be willing to check the diagnostic trouble codes. I arrived at Biggers, and noticed that the repair shop was very large, busy, clean, and well organized. The assistant service manager, also named Mike, checked the codes, showing issues with the transmission. He conferred with their transmission technician, who advised to either leave or tow the car, as there could be potential for a catastrophic failure. While we were waiting for a rental car, Mike came out to say that he'd found a Technical Service Bulletin describing the problem with the recommended fix being to load new software on the transmission control module. I agreed to go ahead; they did the recommended service, and 45 minutes later the car was back on the road. In the 1000 miles I've driven since, the car has been perfect. I really appreciate Mike going out of his way to fit in a stranded out-of-towner for an emergency repair on a busy Saturday morning. If I were local, I'd definitely be back for future service work.

My wife and I had decided not to trade this year but changed our mind once we saw and drove the Trax. Price was outstanding and it had the updated looks and features we expected in a new vehicle. It's ride was better than expected and drive ability outstanding.

We visited several other dealerships before coming to City Chevrolet of Grayslake. Our experience at other dealerships was waiting around, being played, wasting time. That was not the case here! The staff were friendly, personable and not pushy. We knew what we wanted, and we were never questioned. City of Chevrolet is definitely the first place we'll look in the future!

there are always there for customer satisfaction, and fast service. They always stay on too of repairs needed

Brian did an excellent job of getting me an appointment and getting my Malibu repaired in a timely manner!

I recently purchased a 2025 Traverse RS from Brian Crunican, and I couldn't be happier with the experience. From the moment I walked in, Brian was professional and knowledgeable. He made sure that I had all the information I needed to make the best decision. He was friendly and helpful by taking the time to answer all my questions and thoroughly explain all the technology in the vehicle. He even helped set up features like Super Cruise, making sure I felt comfortable and confident using them before I drove off the lot. What I appreciated most about Brian was his honesty and transparency. He walked me through all the details, ensuring there were no surprises along the way. The entire process was smooth and stress-free as he made everything easy to understand. If you're looking for a trustworthy and reliable salesperson, I highly recommend Brian—he truly goes above and beyond for his customers!

Mike G was beyond helpful, From the time we arrived he greeted us and made us feel comfortable. Mike explained everything that would take place and kept us informed through out the day on everything that was being performed on our vehicle.

Our sales consultant was John Lee. My husband and I were looking to buy a 2025 Equinox. John was probably the most patient, fair and knowledgeable salesperson I've ever worked with in all the years of us purchasing vehicle. He listened to our requests and concerns and worked with both of us to get the SUV we wanted. Once the deal was finalized, John sat in the SUV with me and went over all the features and buttons to familiarize me. Both my husband and I were very happy with our experience with John and his team members (including Nassar Fakhoury, George Grzywa, and Ed Finn) who helped seal the deal. I highly recommend John and Castle Chevy in Elk Grove Village.

The men I worked with were friendly, attentive, personable, professional, and genuine, not just trying to "make a sale".

All work completed was done quickly and as promised. Dan Hilliard is a god send. always a pleasure to work with and see. Outstanding customer service and follow up. Technician / mechanic David has cared for my Tahoe's for many years. He too is a true professional dedicated to quality work. He has always helped keep my vehicles in good working order. He and Dan both have also been kind enough to let me know when certain things require attention. I trust them both and appreciate their help and expertise.

Did oil change at this location amazing service,, Great service advisor Anthony ,,all crew were very helpful and even cleaned my vehicle inside and outside,, recommend this dealership 100%

I recently had the pleasure of working with Nick Mazzeffi at Sunrise Chevrolet and I couldn't be more satisfied with the experience. From the moment I walked in, Nick was attentive, knowledgeable, and genuinely interested in helping me find the perfect car. Nick took the time to understand my needs, and provided valuable insights without any pressure. His professionalism and friendly demeanor made the entire process smooth and enjoyable. They were patient with all my questions and went above and beyond to ensure I was comfortable with my decision. I highly recommend Nick and Sunrise Chevrolet to anyone in the market for a new car. Their exceptional service and commitment to their customers make them a standout in the industry. Thank you, Nick, for making my car-buying experience a pleasant one

Roger was great and helped us find the perfect car! He is very knowledgeable and friendly. They had a great selection of cars for us.

We bought a '23 Tahoe Z71 and the sales process couldn't have been more seamless. Our salesman, Paul Degrazia, was terrific and made the purchase an enjoyable process, which is pretty rare. We came to terms quickly and we were finished within a couple hours. We love the vehicle and definitely recommend Bill Kay and Paul.

I was impressed with the professionalism of Pola he is a great salesman .. keep up the good work