New and used 2025 Chevrolet Trax SUVs for sale near East Bernard, TX

As with many auto dealership experiences, my interactions with Shottenkirk Nissan had its ups and downs. However, I am giving 5 stars because there were two people that made the experience that good; our salesperson, Sommer, and the GM, Harmon. These two went above and beyond to answer questions and make us feel like our business was important to them. I highly recommend visiting the dealership to purchase from Sommer. She never pressured us or made me question whether she would just say whatever I wanted to hear to buy a car. She was honest, polite, and helpful. That is something that most salespeople lack greatly. Harmon assisted in the finalizing of the deal by being genuinely helpful during trade in process and answering all of our questions accurately about fees and taxes that appear on the buyers order. He eliminated the tricks and nonsense that many dealers do to grab a few extra bucks during the buying process. Thank you, Sommer and Harmon.

2025 zero issues, Run better than vehicle with CVT. Overall, it seen doing great, like its stylish & design. will update in one years about my experience.

Purchasing the truck was an ok experience . However, after that things became less than pleasant. We stopped by the dealership and pointed out some issues that that needed to be repaired. Both, the salesperson and her boss examined our concerns and agreed that repairs were required and they would coordinate the work and get us a loaner and call us when these arrangements were completed. Over a week goes by and no one from the dealership contacts us and we have to initiate a call to request an update on work on our truck.Again, another week goes by and we have to call the dealership to discuss the timeframe for the necessary repairs . We are once again informed that they are still trying to coordinate the necessary work. Days go by and we call again and were told work would be scheduled but they could not provide us a loaner car. We were told that we could hang out in the dealership till work is completed, an offer we declined. The next day we received a call from Carlos Conejo, an employee in the service department, explaining that he was now assuming the the responsibility of completing the necessary work on our truck and that he would provide us with a loaner car . Carlos called us several times that day with detail information as to when we should bring the truck,procedure of repairs , and the time frame for work to be completed. We delivered the truck the next day to Cavender’s , Carlos provided us with a loaner and would call us to report on the progress of repairs. He called us again to inform us that work would not be completed today and that work will be completed tomorrow. The next day Carlos called to tell us that the work has been completed and we can come to get our truck anytime we wish. When we arrived at the dealership we met Carlos and he took us to inspect the repairs completed on our truck to make sure everything met our satisfaction. Carlos not only oversaw the necessary repairs in a very timely manner, but, he also had our truck completely detailed. Carlos proved to be a man of his word. Carlos introduced us to the general manager. Reggie Ford, who listened to our concerns and expressed sincere disappointment in our overall experience at his dealership. Reggie also commented on how much he appreciated our frank and sincere conversation and that he will use it to help make his employees better understand the importance of good customer service. My wife and I both lost respect and confidence in the Cavender Ford dealership in Columbus, but, Carlos and Reggie have restored our faith and trust in them. With Carlos and Reggie in the building we will gladly do business there again.Thanks James

Unexpectedly had to swap my 2020 Trax for the 2025 Trax & haven’t regretted it one bit. I am so in love with the 2025 design, it’s so spacious, and rides smooth! Joe Rice at Weber Chevrolet always makes my experience feel seamless.