New and used 2026 Chevrolet Trax for sale near Poplar Grove, IL

Salesperson did a great job answering any of my questions and getting back to me!

They have always been fair and experienced. Have bought most of our cars from them. Would recommend them to anyone.Grea Service and always friendly

Joe Stoddard was a great help in ordering my truck and everything on it. He was amazing and very knowledgeable. Also a big thanks to the guys in service as well.

The staff is always very friendly, helpful and knowledgeable. They take their time. Anna was very patient and explained features on our new Traverse -even after we left the lot with our new vehicle when we reach out to her.

Very friendly and knowledgeable service staff. I am a repeat customer of the service department having my truck serviced a few times through the years. I spoke to Rich in the service dept on the phone about an airbag light, he had an idea right a way of what the issue was, so we brought it in at 5:00 pm and they had it repaired and back to me the next day by 4:00. Great service and staff.

Your employees are excellent. Friendly and professional. Easy to schedule appointments and the technicians do a great job explaining work needed and work done in a timely fashion.

I am a satisfied customer. I take my car to Burtness Chevrolet because I need it to be running well for long distance drives. I appreciate discussing car concerns with Matt Nenneman. He is very helpful and professional.

I had the BEST car shopping experience here. I never felt pressured to know exactly what I want or to buy a new top of the line right then and there. Steve was a gem and listened to what I wanted and kept my budget in mind. He was realistic with expectations and never pressured me into anything. With other dealerships, I felt trapped like I couldn't leave until I bought something from them. Not here. Steve understood that buying a car was a huge commitment and let me have my time to think about what I wanted and what was available in my budget. I was able to leave the dealership to think about my options and wasn't hounded with calls and messages asking me when I was going to buy or what the dealership could do to make me a customer. I had space to think and make a decision that didn't feel forced. Even when I bought my new car, everything was explained in detail and they made sure to give me time to ask questions so I knew EXACTLY what I was getting into. As a first time car buyer, this was a dream of an experience. I had been to 3 other dealerships and Lou Bachrodt is second to none. If you live in the Rockford area, this is the place to shop for a car and make sure to ask for Steve!

Excellent service from the whole team ! Experience enjoyable from start to finish. Nice team effort.,

As far as far experiences go this was by far the best experience I have ever had purchasing a vehicle. Jim was amazing in finding a vehicle that fit all my needs. It was done rather quickly and they walked me thru all the steps. I will be coming here everytime to get a vehicle.

They picked up my car from home and had it back to me so quickly!!!

Thank you so much for a great experience. Chad, the salesman, that I worked with was great. I was a bit nervous before coming in this morning due to my daughter's experience with a salesman at the Kunes next door to this one. But it quickly became a great visit. He was patient and did everything he could so I could drive the car off the lot today. Everyone was very helpful and friendly. He also promised to get me a manual for the Hyundai Tuscon I bought that is missing. I hope he keeps that promise. The salesman, Roel, who was the one next door that my daughter had was not so good. He was demanding and was not very truthful. I believe that he would sell anything or say anything just to make a sale. He demanded that I get in there to cosign for my daughter for a car that was way over her means. Cosigning for someone is a very huge thing and should never be demanded even by a salesman.

Anytime I call and let them know that there’s a problem with my vehicle I bring it in and they take care of it. Found out yesterday that there’s something wrong with my transmission. Thank God for their warranties. I have a special needs son and I need a bigger vehicle and because of them I have that bigger vehicle.

Excellent, from the day I walked in to finance my truck every member from Sales to Finance were 100% committed to the sale. My process was hassle free