New and used 2026 Chevrolet Trax SUVs for sale near Matteson, IL

Customer service is excellent at this dealership. I pulled into service and was greeted and helped swiftly.

Great help and fast service. Worked to get me through the buying process very efficiently.

The service went well everybody was good enjoyed my visit Service rep called when the vehicle was ready and was ready on time Wedding room was he quit with coffee tea rolls etc comfortable chairs

I would like to give a big shout out to Oscar Rivera that works in the service department and he was my service guy. He was so polite and so attentive to my needs. I definitely would recommend him to all my friends and family thank you so much. Ask her Rivera for the beautiful and kind person that you are

The staff was efficient and my car is running smoothly. My vehicle was covered under warranty but it was difficult to work out due to it being a weekend. The staff was very helpful with getting back to me and keeping me updated through the next week and were able to fit me in right after.

Favian Valdivia is a very kind and friendly person He takes the time to explain what is happening and what needs to be done ?

Very nice experience here with Kendall. Did a nice job for us. We received everything we were promised without a hassle.

Five-Star Experience at Castle Chevy Our experience at Castle Chevy was truly outstanding from start to finish. After receiving an invitation in the mail, we were contacted by Linda, who was not only friendly but also incredibly helpful. She took the time to understand our situation and helped us consider whether buying a car after bankruptcy was the right step. Her guidance was thoughtful and never pushy. When we visited the dealership, Kevin took over and exceeded our expectations. I had some hesitation due to our financial past, but Kevin was patient, professional, and informative. He clearly explained how purchasing a vehicle could help us begin rebuilding our credit and finally get out of a costly car rental situation. What impressed us most was Kevin?s genuine commitment to our needs. He didn?t try to steer us toward just any vehicle?he helped us find the right one for us. He also worked hard to secure the best possible financing available. The entire process, including the paperwork, was smooth and stress-free thanks to his outstanding support team. Although I don?t remember every staff member?s name, I won?t forget how respectfully and kindly we were treated throughout. At Castle Chevy, we never felt like just another number. The team made us feel valued and respected. That?s why I?m giving them a well-deserved 5-star rating.

Facilities are clean. Car checked by CS rep. Anything needed beyond routine is discussed with you. Kept informed of progress on repairs. Everyone is courteous.

``Your customer service was outstanding! You went above and beyond to help us and I truly appreciate your patience and dedication of your job and to provide us a great service.

Webb Chevy is the only place I will service my vehicle at, they are the best on the Southside!

The service met what i needed. I was able to ensure that the price of the repairs that were needed were affordable and correct. I just wish some of the future repairs that are needed are more affordable and could be more explained by the customer service representative like the previous rep that I had at the previous visit. Overall, the facility was very clean and i was able to meet with one of the car/service representative. I was able to meet with a car dealer who was very friendly and ensure that I had his contact information, in the event I plan or may want to purchase a new vehicle in the near future, which i plan too.