I brought my 1992 s10 in with multiple problems and Steven Watkins the service manager was able to help me get my truck back in good running condituon. I'd like to give a big thank you to Steven and the mechanic Casey for all there help.
Good customer service. Salesman met us on the sidewalk near front doors. Quickly got the specific vehicle I was interested in and arranged a test drive. Since I was only interested in the one vehicle and still comparison shopping they did not try to sell me something I had no interest in. Very much appreciated the way they handled my visit. I will return in future.
2015 Chevrolet Silverado 1500 LT Review
Nothing but emissions problems
by Daniels from East Tennessee
May 13, 2019
3
I have enjoyed Silverados for 25 years. This is the 2nd worst truck I’ve owned. My next will be a dodge or ford. The price goes up but the quality goes down. At 40k catalytic converter went out. The dealer ship replaced it no problem. But that was as far as it went. They never checked the cause for it to go bad. Don’t know if I can trust them to correct the issue. This is a certified preowned. Why pay more money for a certified preowned? Just frustrating I don’t know if I can trust this truck for our family trip out west this summer
I travel rather far to take my car to BOYD'S CHEVY. My friends just shake their heads and think it is foolish. If they only came here, they would know why i insist on BOYD'S. First ; They schedule to my convenience. The receptionists that answer the phones are pleasant and work hard to transfer your call to the correct department or person who can understand your situation and solve your car issues. Second: The waiting area is so nice , offering a variety of drinks and a TV. Third:What is important to me is how Boyd's employees handle my car while their possession. My Z06 is an extremely nice car. I show it, have won a trophy with it and expect that my car is totally taken care of while any employee has it in their possession. Boyd's employees show respect towards the car and the car owner. 4th:Steve, the service advisor, is very pleasant to deal with. He is polite and takes the time needed to explain the situation. The day i was in with my car, i thought i had a problem with the cruise control. It actually turned out to be a switch that was accidently tuned off. I felt so foolish, BUT the employees were unbelievably thoughtful and kind. 5: They take their time when explaining your car to you. Plus the employees give you their time just talking to to you. They demonstrate how important you are to them. During this appt the service technician and i took my z06 for a ride so it could be demonstrated how the mechanism worked. It was not "broken". It had worked all along. 6: The employees were very thoughtful. Eveyone was so nice about the whole experience. The person who worked on my car was awsome. I believe his name is Richard. He even took the time to pair my new phone with the car. 7: Everyone always thanks me for giving them the opportunity to work on my car. 8: At the end of my appointment, several employees were around the car with us just talking. It was a very relaxed atmosphere and it felt like friends getting together. I am very happy with the service and the over all treatment i get at BOYD'S CHEVY. 10: I am especially impressed with the owner of BOYD'S. His employees are comforable enough to take the time to converse with the customers. They do not seem concerned about taking the time to discuss with their customers topics other than cars. The BOYD'S employees don't seemed to be nervous about being watched every 5 minutes, for lack of a better word, when socializing. This kind of work atmosphere...putting the customer first...plus the excellent service of the employees such as Steve, Richard and the young lady who meets us when we pull in, the excellent service to my car, and the courtesy they show me will keep me coming back to BOYD'S.
2017 Chevrolet Silverado 1500 LT Review
Great Work Vehicle
by PhilG from Saginaw
May 9, 2019
5
It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.
I had a wonderful experience today at Boyd. Chris was amazing, personable and kind! I went in for a test drive about 130pm. I had no intentions of purchasing a car today but I did. Chris was very informative through the whole process. I was home before 5pm with my car. He even helped me transfer all my belongings to the new car in below freezing weather.
Picked up my new 2019 Chevy Bolt and Ed Murdoch went "above & beyond" in explaining the technical features of the car. Paperwork was completed fast & efficient by Shannon. Overall, a n efficient and professional dealership.
Excellent customer service beginning with the salesman. I did not feel pressured at all and he was very personable. The salesman, used car manager, as well as the finance guy were exceptional. I have probably bought 10+ cars in my lifetime and this was by far, the best "no hassle" buying experience ever. Will DEFINATELY recommend this dealership. =
I was hit by a drunk driver and my 2015 Tahoe was totaled, which I had bought at Boyd. My Tahoe performed very well in the accident and we had no injuries. I called Lee Edgerton that night and told him I wanted the exact same features and color that I had. He had what I wanted the next day and took it off the lot to hold for me while insurance did their thing. I very much appreciate Lee???s service and response time and will continue to work with him!
2019 Chevrolet Traverse LT Leather Review
Love it
May 12, 2019
5
This car meets all of my needs and is everything i neeeded for my big family. So much room and drives so well. I reconmend to anyone
Charles (C.J.) and I scheduled a time to meet this Saturday. He was prepared to meet with me that morning. We drove several cars to make sure I was receiving the car that would be best for my family. The trade-in value we received for our two cars was generous, and I received the employee discount that is being advertised right now. Even the monthly payment is reasonable. Thanks, Sunshine Chevy!
2017 Chevrolet Silverado 1500 LT Review
Most comfortable truck I've owned.
by Salesman74 from Conway
May 2, 2019
5
These trucks have new styles to them without the new price tag. Sales truck use with exceptional low miles. They are very comfortable to get in and out of. Clean bodied and nice look to them.
Our experience with the Hunter staff was pleasant. They were not pushy and were helpful in getting the car we wanted. The only recommendation for improvement is expedition of the finance process. Otherwise it was a good experience.
2018 Chevrolet Cruze LT Review
Just what I needed
by Clsiamese from West Seneca, NY
May 13, 2019
5
I became handicapped a few months ago & needed a nice looking sedan to make things easier for me.
I tested several & the Cruze was the best fit for me.
My wife and I were celebrating our 36th anniversary at the Grove Park Inn. We were on our way back to South Carolina when my 2010 Chevy Traverse would not shift out of low gear on acceleration. I called the service dept and spoke with Mike Henthorn. He said to bring it in and they would look at it. When I arrived I was impressed with the cleanliness of the Dealership and the quick service. Mike said he would check the engine codes and see what came up. He did not recommend a fluid change because of the high mileage and the fact that I had never had the trany serviced before. He said it could loosen up some debris and cause it to fail on the way home. He could have said the opposite and made some money for the department but he did not! The transmission was working ok when I got there so he made the safer call. He did not charge me for the code reading and we were on our way in 30 minutes.
I would like to commend Mike for his honesty and integrity and thank the dealership for their great service. I have been places before where they try to take advantage of people from out of town, this was not the case at Sunshine Chevrolet.
2015 Chevrolet Silverado 1500 LT Review
Not sure haven't had it only 4days.
by forest green from Renovo Pa.
May 6, 2019
5
The truck has a lot leg room, rides comfortable , all features work well.
We are very pleased with this purchase. Love the color. Liked the low mileage on the truck.
I had an alternator problem and didn't make it to Asheville before breaking down on I-40. The service department called a wrecker for me and in 45minutes I was at the dealership. They confirmed the diagnosis, ordered the part for tomorrow, and gave me a loaner car to get home. I couldn't have asked for more and Josh followed up on every detail to make sure I knew what to expect and made sure I was on my way in short order. Thank You! David
2019 Chevrolet Equinox 1LT Review
My red cherryiot :)
by Red Grandma from Kalamazoo, MI
May 15, 2019
5
It's such an improvement sitting a little higher and the feel of more stability on the road. Amenities make driving so much more stress free :)
Purchased my first new vehicle; 2018 tacoma trd off road, Arron my sales rep was super helpful through the process answering questions and helping find a black trd with the premium package. Which in the 2018 models is hard! I love my truck!!
2012 Chevrolet Malibu 2LT Review
Very satisfied
by Dlh from Pawtucket, RI
May 10, 2019
5
Great car. This is my third Malibu and I love the performance and reliability of these cars. Also they have lots of legroom and trunk space as well.
I have been using Ford Quick Lane after purchasing my Ford 2007 Expedition in 2010. Everyone I have been involved with at Quick Lane has been great and everyone has explained the issues that need to be addressed. My last visit involved Liz and I did not get the mechanic name (sorry). Liz was excellent her knowledge of what was needed helped me make the best decisions. The Mechanic did a thorough job, and I know that his involvement with the care of my car makes me safe. Liz explained the material that was noted on my print out - that has been done each time. A big thing I would like to point out, Quick Lane is always busy when I am there however each staff person that I have encountered has always been patient with each person. I have felt that they have my best interest not only for my car but for me. I continually recommend this service and appreciate each person in the front and all the mechanic that have been involved with caring for my car. THANK YOU Renee Collette
2011 Chevrolet Tahoe LTZ Review
Can understand why this sport suv has high demand
by Mr chevy tahoe from Labelle Florida
May 15, 2019
4
An example of Chevy performance and reliability. Beautiful luxury and power for work and towing. Superb driving, handling. and quality design. A strong dependable many purpose vehicle.
The best used dealer in the upstate!! Go the and see for yourself!!¿ I will recommend this dealership to all my family and friends!! And the GM Paul Smith will treat you like family!!
2007 Chevrolet Corvette Base Review
So much fun to drive my 2007 corvette
by Gary's drive from Maumee Ohio
April 17, 2019
5
I wanted one for the last few years. I think I got a fair deal. They gave me a respectful amount on my trade in, being it needed some work. Paper work issue was resolved quickly and sent priority mail. All titled and registered now.
I went to a Vic Bailey in Spartanburg and was told that was there best price and it would be impossible to get my payments as low as I wanted. I went back to Benson and they didn???t even know what Vic Bailey had offered the price was 1000 dollars cheaper and they got my payments where I wanted them. The car comes with resistall so any stain is covered for the next seven years. Jacob Nolan was super nice and awesome. The manager came out because Jacob is new to the dealership and was a little pushy but I feel like that???s a little expected when trying to leave without buying a car. But all this to say Jacob is awesome they have really good deals and are definitely there to serve the community.
2016 Chevrolet Sonic LTZ Review
Very nice car
by Frank0582 from Wildwood Crest New Jersey
May 9, 2019
4
Easy to drive and to get around Sound system could use some work very good on gas mileage very good for a new driver so I’m going to give to my daughter to drive in two years when she turns driving age
Great sales and service. Cleanest and best variety of used vehicles around! From online to the lot, the buying experience was comfortable and simple. I am very pleased with the quality and value of the vehicle purchased.
2018 Chevrolet Traverse High Country Review
It’s a great car!
by Laperkins from Ocala
April 24, 2019
5
We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!
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