Harry Brown's customer service was outstanding!
November 5, 2018
I Came to Harry Brown's to check out their service department, after a bad experience at owatonna ford. I was very impressed with the service dept and the friendly staff. Just for fun, I decided to "just look" at different vehicles . Sean greeted me at the door and brought out a couple vehicles for me to test drive. After test driving the Buick Verano, I fell in love with it! I thought about it for several days without ANY pressure! I decided I REALLY wanted that vehicle. I called them and set up an appointment to see Sean. He was there to greet my husband and i at the door ( even had fresh cookies and coffee made for us). I was so impressed with the customer service!!! Sean took time to explain the functions of my new car, set up onstar, Bluetooth, and "my Buick" app on my phone! As we were finishing up, Harry Brown came through and visited with us, and congratulated us on our new car! I have never left a dealership feeling so good about my purchase! I definitely will recommend Harry Brown's to all my friends and family! The customer service is ongoing.....as Sean has been in contact with me to see how my new car going. Thanks Sean!