Used Chevrolet for Sale in Rochester, NH

I Bought a used 3/4 ton CHEVY Diesel Duramax...with a stainless PLOW. On 1/9/18 They were Exceptional.. From OWNERS To SALES TO BUSINESS OFFICE. TO SERVICE I CHECKED WITH 2 DIFFERENT Mechanics..both said the deal I got was really good and the price they gave me on my trade in was also really good... They worked so hard and were patient to figure out with me how to get my heavy duty PLOW on and off..for like an hour and a half..they took their time!! BOB ..my salesman spent hours teaching me about my New Hi Tech vehicle..I was so intimitated..I lost my husband 2 years ago and have a small farm... they took amazing care of this 57 year old widow.. KEVIN the sales manager spent half of Sunday accommodating this apprehensive widow..trying to figure out how in the world I was going to do this..He was so patient when I wanted to just say forget it HE DID NOT pressure me in any way.. 13 YEARS ago we bought 2 trucks FROM THEM BECAUSE OF THE SAME REASON..NO PRESSURE AND VERY HELPFUL

I'm 6,4 and plenty of leg room in the front seats ,I luv the little SUV great on gas and great in the snow im very pleaded i drove semi for 20 years seen lots of bad weather this chevy trax has gotten me thru some really bad conditions! I mean nasty!

We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

el manejo de mi nuevo 2019 tahoe es excelente, es rapido, potente, seguro, espacioso, economico en combustible, y muy buen " Good Looking. Estoy super contento con este nuevo vehiculo

Eric was so trustworthy. He put up with my mental severe depravity with a smile. Everyone was amazing. Including Brie. I will recommend this dealership and these people to everyone I know.

Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.

Received 2016 Maxima Brake recall. Called to make appointment on Friday, was able to get vehicle in on Monday morning. Great service again, Received call from Emily before noon that the car was completely checked out and no service was required per the recall. They vacuumed interior (and did a great job). Emily told me that my tires were going to need to be replaced soon which I was unaware of so thank you again Emily. It's always a pleasure going to AutoFair Nissan. Emily and Jim are so welcoming and they always make you feel like you are part of the family. With all the customers that they have, and only going in to see them every 6 months, they know your name and make you feel like you are the only customer they have.

These trucks have new styles to them without the new price tag. Sales truck use with exceptional low miles. They are very comfortable to get in and out of. Clean bodied and nice look to them.

After having had a bad experience with another dealership, The overall buying experience at Bank's Chevrolet exceeded all my expectations. My custom factory ordered z71 suburban was delivered ahead of schedule with all the options, including the dealer-installed, exactly as ordered, no issues. Thank you Mike Vaillancourt for making this an excellent buying experience!!!

So far I love it , but I’ve only had for a day , Hope to take some trips and enjoy the smooth and relaxing ride

This dealership stopped by to pick up my car at my house then he takes it to his house so he can drive it to banks the next day to be repaired. This way I don’t have to take off time from work and drive down there and wait while the vehicle is being repaired. After repairs done the service manager drives my car back to my house pick up his truck and it’s all said and done this service is phenomenal!

There is not another 3500 diesel truck out there that can pull, tow or last better, it's an absolute Joy To Own and drive get you one

Banks provides excellent customer service to their customers. I purchased my vehicle there and was impressed with the service from start to finish. I also recently had my vehicle serviced there for the first time since i've owned it and the service was great! I will most likely continue to use Banks as my goto service provider for my vehicle and its maintenance over the next 6 years or so.

It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.

great experience, would definitely recommend them to friends and family. I had a bad experience at Holloway GMC in Portsmouth NH and then drove 1 hr to Banks in Concord. They treated me with respect and took care of the issues

Beautiful truck inside and out, handles really well for a truck its size, tow capacity to spare. little xxx high but easily fixed with leveling kit, or just keeping some weight in bed

Quick in and out. Easy as can be and the people were great. Couldn't have asked for a better experience than I had Thursday night at banks.

The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!

Staff are knowledgeable, friendly, and courteous with convenient wait times, every effort is made to accommodate repairs. All important, waiting area is comfortable, especially appreciated if you opt to wait while repairs are done.

Salesman Kyle Geddes. Everyone is so helpful and freindly. I enjoy Phil always there to greet you at the service entrance with a nice smile

It feels solid and secure and I believe it will do what I purchased it for which will be taking my horses on trail rides with my friends and family.

i know from past experience at BANKS that i get the best treatment and service. sales and services are always a good positive visit.

I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?

I have been having my car serviced at Banks for several years. The staff are great and the servive is quick.

As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.

I came in to fix the side detection system and the service people fixed that and some other things in less time than the original estimate.

It was worth the hour and a half drive. Tyler Hummer was great to work with. Tyler put me into a LTZ for what I was paying for my LS.

Mark Mulcahy was outstanding. Searched for a 2018 Regal Tour X with several requirements + color. Found vehicle; had the car prepped with a full tank of gas and provided rubber floor mats. At delivery patiently instructed Bobbe on the many technologies in the new Regal. Excellent experience with this dealership!

truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.

I cannot tell you how great my purchase experience was at Banks. Buying a new vehicle, sight unseen, sounds like a gamble..well....not with Banks. Bob Baumeister was not only extremely knowledgeable about the 2016 Silverado I was interested in (and subsequently purchased), but his level of professionalism was unmatched. On delivery day, I drove up from Harrisburg Pennsylvania, and met with Bob for the first time, face to face. Never before I have I met an auto sales associate like Bob. Bob helped me pick out several accessories for my new Silverado, he spent a great deal of time assisting me. He even went as far as to go back and forth to the parts department bringing different accessories so I could see how they matched my new purchase. Bob even gave me a quick tour of the dealership. I could not believe how clean, organized and friendly the staff were. And really!!!! A diner inside the service dept???? AWESOME! I will drive 8 hours again to buy my next vehicle from Banks. Thank you!

Amazing customer service and easy, pain free buying process, start to finish. Dylan, Jeremy & Otto worked magic and sent me home in a new Sierra 1500 with a payment I could afford. Couldn't be happier!!

The style and stance of this truck are amazing. The sport bars on the back make it stand out from other trucks on the road. Interior styling is beautiful and all controls are easily accessible from drivers seat. For a lifted truck, the ride is great and will never own another small car again.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

i DIDN'T KNOW I WANTED A NEW CAR UNTIL I SAW IT. I LOVE IT!!! IT DRIVES GREAT, LOTS OF ROOM, TONS OF FEATURES...YOU JUST NEED TO GIVE IT A TEST DRIVE & YOU'LL BE HOOKED