Exceptional dealership that knows how to conduct b
by Rich B from Rhinelander, WI.
September 28, 2018
The best dealership I have ever dealt with. Every aspect of this business is conducted the way I would expect a business to be run. A special shout out to Jordan in service who makes it a pleasure to get service work done! Very professional on all levels, courteous, fast and efficient. The facilities are very clean, waiting area is nice and they do what they say they are going to do when they say they are going to do it.
We picked up a new Dodge Ram truck today at Brickners in Antigo. The employees at Brickners made the process very easy and simple and everything went smoothly. We are pleased with the truck and with the helpful and friendly attitudes of the people there.
I am so impressed by true professionalism at this service center. I have trust in their suggestions. From the scheduling of my serivce to discussion about repairs, these huys clearly know how to get the job done!
My daughters Sentra broke down on her trip back to school. I left the car on Sunday night via the service drop box. The service department jumped on my issue first thing on Monday morning. They understood both my urgency and need. They provided me with a choice between their ability to repair the car and a lower cost option that they thought might be a better option. Even after choosing the lower cost option they handled the logistics required to get my car to the lower cost option and returned it to their location so I didn’t have to deal with a third party. I was extremely pleased with the work completed. I was more pleased with how the service department gave me options and then followed through and communicated through the entire process. They could have simply fixed my issue at a substantially higher cost and I would have had little I could have done about it. Instead, they provided an option that was “better for the customer”. That is truly “best in class” customer service. Thank you! I hope your local market understands the value of doing business with a company like Van Horn Nissan!!!!
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
Very good friendly service wiling to help, I would highly recommend this dealer to anyone shopping for a new or used car. You couldn't get any better service. I would rate the service I received from this dealer an A++++.
It was a great experience and Tom Heidenfelder was the best
by Donna 701 from DealerRater.com
November 19, 2018
We couldn't have had a better experience in purchasing our vehicle. Being elderly, he gave us the time and patience we needed to make this big decision. He explained everything and went over it to be sure we understood all about the car and financing options. We will certainly recommend him and this dealership to others. We came in to look at used vehicles and with his recommendations ended up buying new---love it.
I had a great experience again at Scaffidi Motors. Tom Heidenfelder is a great, no nonsense, straight forward salesman. He worked hard and listened to my wife and I to find out what we needed and what range we could stay in. There was no pressure, which I really appreciate. This is the second vehicle that I have purchased from Tom, and I will continue to purchase vehicles from Scaffidi based on our positive experience with him.
I have heard good things in the past, about the owner of Westside Service, from others who had purchased vehicles here. This was my first time dealing with Glenn, and I was not disappointed. Very happy with my experience!
I was very pleased with my experience, including the customer service, follow up after purchase and I love our new car! I will definitely purchase from Stevens Point Honda again.
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