New and used 2025 Chrysler Pacifica for sale near Franklin Park, IL

Appreciate that your service mgrs are personal in how they great and give attention to all that come. There was one service scenario I'm still processing in my head but I don't feel hesitant with sharing these thoughts right now

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Great service and Juan Carlos is the best! Thank you so much! You make it easy 😊

Jim Ralph and the team at Bettenhausen made the process smooth and quite simple. I must say Jim and the team was very sensitive to my concerns and made sure I was taken care of.

Michael is amazing with explaining everything about the car and operating system. Love his honesty.

In for an oil change and tire rotation as well as a software update. No issues and work was completed early. Waiting room was nice and the complimentary snacks were great.

I would like to say thanks again for everything Ov Perez and Mr.Gus sales Manager U guy's made it happen for me God bless U guy's & keep up with the great work.

Castle of Naperville was great. CJ my salesman knew his stuff it was almost like a day in an adult playground. Sales and finance department was so easy to work with. I highly recommend this dealership.

I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

The River Front service team took care of me straight away with the express oil change. I was also informed that a recall update was required for my vehicle.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

I need a new radio. My oil change is fixed. I need to schedule a long appointment

Joe Peterson is the person you want to work with. Joe did an outstanding job of answering any and all questions regarding my out-of-state purchase. Joe made me feel comfortable like a personal friend during the entire buying process for my 2021 Black Diamond Ford Bronco 2-door. I cannot speak more highly of this man. I would not hesitate for a minute to work with Joe on a future purchase. Thank you Joe.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

We originally intended on purchasing a Volkswagen Tiguan at a different dealership, and were mistreated and left. Our second option was to buy a Jeep Wrangler. Three people I had spoken with recommended that I have to visit a Salesman by the name of Hamzeh at Bettenhausen Jeep. On Wednesday, my Wife and I went in, and he introduced himself and asked what we were looking for, and explained the different trims. Right off the bat he found a few options for us. Called for someone to get it from their second location, and we waited until it came. We knew we were bound to find a Wrangler to fall in love with, because they have so many in stock, and that they have one for just about anyone. We drove it, and fell in love. Originally, I won’t lie, we were put off by the price at first, and had to sleep on it. We went home feeling great with our interaction there and knew that was the car we had wanted to take home. The next day on Thursday, I called Hamzeh and told him there was a different Wrangler with the exact same specs, just a darker color that we had wanted to see. An hour and half later we stopped by and they had the Jeeps side by side. We picked a color and went inside. We weren’t even planning on purchasing that soon, and we ended up with the paperwork and signing away all in less than 24 hours. He’s a family man, all around kind of guy, and selfless. Thoroughly explained everything, made sure we were comfortable, and honestly he was a great salesman. The best part is he took care of all of the paper work and financing. There was no sleazy finance manager to go to! We stayed with him from beginning to end and I loved that process more than anything. They owe us a second key, and he’s the one following up with me on it, not even the other way around!. He’s proactive about it, whereas for me, I’m patient not in a rush. We will definitely be returning customers. He definitely has earned our business and future business. If you want an honest person, who is a family guy, all around a great guy, go to him! We are happy Jeep Wrangler owners and we cannot wait to add all of the accessories to it! Thank you to the Bettenhausen team and Hamzeh!

🚨🔥PSA: TWO YEARS LATER & STILL OBSESSED WITH MY DREAM JEEP🔥🚨 Let me take you back to the moment everything changed… Two years ago, I walked into Wickstrom Auto Group with a dream in my heart and Wrangler visions in my head — and that dream became reality thanks to one man: Jared Nelson, Jeep whisperer, vibe reader, and low-key legend. Jared didn’t just sell me a Jeep. He handed me the keys to freedom, confidence, and certified main character energy. He looked at me and knew — “This girl was born for a Wrangler.” And let me tell you, he was 1000% right. Fast forward two years, and I’m still absolutely in love with my Jeep. Every time I hop in, I feel like I could conquer mountains, deserts, traffic, or a surprise Beyoncé tour. Whether the top is off or I’m just running errands like a stylish tornado of dust and independence, my Wrangler still turns heads and gives me that “YES I DID THAT” energy. And Jared? He’s not just a salesman. He’s a vibe curator. A Wrangler matchmaker. A man so good at what he does, I wouldn’t be surprised if Jeeps themselves requested to be sold by him. So if you’re even thinking about joining the Jeep life, RUN — don’t walk — to Jared Nelson at Wickstrom Auto Group. He won’t just help you buy a car. He’ll help you step into your Jeep era. And based on personal experience? It’s the best era yet. 🏆 Give Jared the award. The crown. The dealership. He’s earned it. 🏆 #StillObsessed #WranglerWoman #DreamCarDelivered #JaredNelsonForPresident #WickstromWonder #JeepQueenEnergy

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!