New and used 2025 Chrysler Pacifica vehicles for sale near West Dundee, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

Good customer service, especially from Anthony Pascante, who was the one who helped me and was very kind to me.😊

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

I live in Barrington, IL and as with many other places, we have several Ford dealerships in the area to choose from. I went to my local dealer, Wickstrom Ford, first and I never had a need to try working with a different dealership. I had a good idea what I wanted when ordering my 2025 Big Bend Bronco with a manual transmission, but there were other features I wasn't sure about and the team at Wickstrom was helpful to make my final decision. Everything was easy with Wickstrom (and I have had problems with other dealerships in the past). The pricing and terms were clear. They did not put extra equipment on the vehicle which other dealerships do and try to force me to pay for it. In transit from the factory, the windshield was cracked by a rock chip. The team at Wickstrom replaced it with an OEM windshield and made everything right. I am extremely happy with my Bronco and the service I got at Wickstrom. I highly recommend them to anyone.