Used 2021 Chrysler Pacifica Hybrid for sale near Chevy Chase, MD

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

The planning ahead and the attention to detail in the early stages of this purchase made the final paperwork and completing the purchase easy and quick. I drove from Greensboro NC, 4.5 hours away to purchase the truck. The truck and all the details were ready, I was promptly taken care of and out the door in about an hour. Had to be the easiest and fastest vehicle purchases I have ever done. Completely satisfied, and happy I chose to do business at Joyce Koons GMC. Hats off to all the team that helped make this happen.

I wanted to get a straight story on the economy on electric operation and gas miles per gallons. I measured my 2021 hybrid Pacifica. It takes 14kW-hrs of electrical energy to charge the battery. It will go about 30 miles with that charge. At $.25 a kilowatt hour it will cost $3.50 to charge the battery. Driving on just gas I get about 30 miles per gallon. Today that will cost about $5.

Charles Harris made sure that he got me all the numbers I was looking for before I drove 4 hours. And guess what HE HONORED THE NUMBERS!!! NEW ARMADA WITH ONLY 27K MILES ON THE DASH. LET'S GOOOOOO!!!!!

Excellent overall car! Great interior space, amazing technology and outfitted so nicely on our 2021 limited. Very comfortable for adults and kids second row-although could use more legroom for over 6’ persons. 3rd row we rarely use-usually folded up and great for kids. Adults-let’s face it no vehicles with third row are huge leg room back there! Seats are comfortable but typically made more smaller sized adults. Power seats are a must for taller adults. Mechanically it’s been good up to 22k we have a major battery heater issue that it’s not working. Fixed under warranty. But early on we also had sone glitchy electronic issues in our dash but those seemed to have disappeared. Biggest issue I have is it does not regenerate electric or capture the wasted energy of the motor going down the road. Rubs on electric for 30-34 miles then it’s basically on gas. Major disappointment after owning Toyota hybrids. That said for everyday use it’s amazing. But if you drive over 50-60 miles a day or use it only for a trips etc Ild save the money of the hybrid and buy all gas. Other then the battery heater issue, lack of longer distance electric/recapturing unused energy from engine and finally the FWD only is challenging in deep snow due to low clearance-we love it! We will be going to a Toyota Sienna because of higher clearance AWD and we drive both daily and long term distances where the recapturing power is a major issue. Sad part is we can’t use our off peak charging in the sienna. Tip: installed a juice 240 charger on off peak with Pacifica. In our area to drive 32 miles a day costs us less then .35 using off peak charging making this very very economical ti drive as a daily driver!

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

I got 2021 Chrysler Pacifica Limited in December 2021. I will not go deep into comfort, ride quality and design. All of those are present and there are hundreds of reviews out there. I want to cover a few things. EV range and fuel economy. In my case it is as advertised. At the beginning I was really frustrated with a fuel economy. I was getting 26-30 mpg, despite I charged it every night to 100%. But, I got a car in December and here in NY it can get pretty chilly. An ambient weather temperature does effect MPGe a lot! It diminishes battery performance and the heater consume the charge as well. I was getting, maybe, 26 miles on a battery the most. The first day when temperature was above 55 I saw an improvement. And after a week or two an avarage MPG raised to 37. I was able to go 41 miles on battery on a highway, cruising at 70-75 mph. Later my wife took over the van (she loves it). She drives 70 present of the time around the town, up to 50 miles, several days a week. Again, charging every night. The MPG now is around 47. With this driving behavior this can shines, this type of use was my initial plan. On a highway speeds when the battery is depleted, fuel economy is the same or even worth then my previous gasoline pacifica. Also, without electrical "help", performance is far behind it's gasoline sibling. My conclusion is - this car really pais off in town driving and, preferably, with daily charging. Otherwise, it is worth then regular gasoline version. I owned both, this is my opinion. Issues. No major issues after 4K miles. But some little and annoying are there. After heavy snowing I start to get a message that a handsfree sliding door sensor is blocked and I need to wash underneath the car. I did, but the message is still there. Both doors work fine and with handsfree function. I will look into it, when it will get wormer. Another issue was with infotainment system. The update came over-the-air and was installed automatically. After that the PHEV section disappeared. I could not see my EV driving statistics, power distribution and could not change charging schedule. I read some forums and it is a common issue. I did hard reset infotaiment system at least 10 times to no availability. The I decided to take it to the dealership, but after a couple of days it appeared on its own, all of a sudden. Wireless charging pad and wireless android auto works horrible. First one can barely charge a phone and Android auto periodically looses connection. This car has a function to tilt side mirrors down in reverse. It is nice feature, though, I think it tilts way to much down, so I can see my rear wheel and a car body, but not what is behind. The issue is that the right mirror does not comes back and remains tilted down. I need manually bring it back. Garage door opener has a weaker range compared to my previous 2018 Pacifica. Sometimes I have to press it several times standing in front of the garage door. So, I had zero problems with my 2018 Chrysler Pacifica for almost 4 years of use. With this one those little problems does give negative feeling, considering the car is 56K. The way it drives, comfort, practically and, in my case, fuel efficiency are great! Overall we are pleased with this car and hopefully nothing will add up to those little problems.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Love this van! Bought it new last May and have enjoyed the features and comforts of this car. Most of the time during the week, we manage without using any gas. This is very comfortable, has plenty of room and is very quiet!

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

The service experience was great. From the service manager throughout the entire process of me driving away in my car. I would recommend my friends to have their cars serviced there.

Very happy with purchase. Purchased on-line and car was exactly as described. Dealer arranged quick delivery. I would purchase from them again.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.