I bought my car 3 weeks after Hurricane Harvey flooded my old vehicle. To no fault of Mike Smiths dealership it has been in the shop 5 times over the last 4 months or so. This dealership has gone above and beyond in servicing my vehicle...while the dealership I bought it from initially told me when my car first started acting up the “soonest they could get me in would be in 2 months.” Mike Smith got me in the next day.
While I’m fairly certain my car is a lemon, I would HIGHLY recommend Mike Smith to anyone looking for great service. Also, thank you Lauren Lee for taking my phone calls everyday checking up on the status of my car. You’ve been phenomenal! And thank you to the Service Manager for being an active part in attempting to find the issue with my car and to all the guys who have spent their time working on it.
by vpmad1 from Poughkeepsie, NY
May 11, 2019
Plenty of power, great mileage for a full size sedan. Great sounding audio system (Beats), but NO CD PLAYER. For my own preference, if it had a CD player, it would be a perfect car.
I was impressed by the whole team. I walked in around 7pm Frid. announcing Jeep broke on my way to new Orleans for a Funeral. Stephanie & Tristan helped me trying to get transportation & hotel. On Sat Chis Henry and mech. The shuttle driver. The cashier . They all were just AMAZING!
The best car ever!!
by Amber from Dallas,TX
May 13, 2019
The funnest(is that a word?!? Haha) car there ever was!! The power it has, is just a thrilling feeling that makes the ride that much better. Don’t regret the car one bit!!! The seats hug your body and are very comfortable! Lots of trunk space. Just a fierce look overall!
Christie communicated every step of the way. very Quick turn around! I had an oil change, tire rotation and had the tire pressure sensor replaced in one of my tires. I was pleased with the professionalism that was shown by everyone there.
Great car I love how smooth it drives
by Cedric from ODESSA,Tx
May 7, 2019
I love my new car. It's gas efficient, beautiful to look at, very comfortable and stylish, overall a great car I love it and I'm truly happy to be apart of the Dodge family.
ALBERTO in the Dodge Service Department was "SUPERIOR". He went well beyond the call of duty to make sure my vehicle was repaired to perfection. I give him FIVE STARS and even then that a understatement. Service was GREAT!
Got my money worth so far.
by Esco8315 from DALLAS,TX
April 27, 2019
So far the charger has exceeded my expectations. I only got the v6 but it will pick up and go when I want it to. Very roomy and lots of trunk space. Great on gas too.
I was looking for a new Cherokee and not only found the one I wanted but got a great deal too! We have had our general maintenance and recalls done in the service department and have always been totally satisfied!! I was looking for a vehicle, found it, and I have found my dealership too!!!
So many neat features!
by Jessica from Sarasota,FL
May 2, 2019
I love this car. It's very big and has so many features. The heated seats are great for back pain. Living in Florida I never thought I would ever have to use this option, but for an achy back and a long day at work, this is awesome! Huge 8.4 inch screen, back up camera and remote start from inside my house is amazing as well. Just love it!
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