Used 2023 Dodge Durango for sale near Arden on the Severn, MD

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

I just bought my seventh car from this dealership. Once again, great service from all involved. it's hard not to consider Derek in sales and Steve in finance as friends after all this time, and it's always a pleasure to work with these guys. I can't imagine buying a car anywhere else.

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

Great place to purchase a car.George did a great job.He was very helpful and had the car ready to go the day I had a appointment.I would buy from Hertz again.

Looking for your next vehicle online? This is the Way! So many things have changed in the past few years in the vehicle shopping process, but the team at Nissan of White Marsh is doing things right. I was shopping for my Frontier for over 5 months, and I was being patient to find the right vehicle at the right price. So many dealerships are quick to throw a number on a car-buying site; you can imagine what happens when you try to ask questions or confirm details- let alone talk price. Brice and the sales team at Nissan of White Marsh treated me with respect and patience even though I wasn't in the building. The transparency, integrity, and ease of communication with Jason in finance made an online and phone interaction feel like a 'hand shake deal'. They checked every box and answered every inquiry. In the end, the Value and Trust earned made it an easy decision to FLY FROM FLORIDA to do business here. If you are shopping online and want peace of mind with your major purchase- I hope that this review speaks to you. Nissan of White Marsh will treat you right and make the experience one to boast about. This is how it is supposed to be!

Excellent experience jasmine worked extremely hard and got me the car I wanted - really pleased with experience

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

It was a pleasure working with Carroll. He was very helpful and knowledgeable. Made the process very smooth. Would definitely come back again in the future.

Although I did not purchase from them (the car I was interested in sold) their professionalism and follow up to all of my online questions were outstanding.

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

Fantastic buying experience. In and out quickly with a fair price. I highly recommend purchasing your vehicle here.

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!

I had an outstanding experience thanks to Mr. Washington! He went above and beyond to make sure I was taken care of — from providing me with a wonderful loaner car to keeping in constant contact with daily updates on the status of my vehicle. His professionalism, communication, and genuine care made a stressful situation so much easier. I truly appreciate his dedication and support throughout the entire process. Thank you, Mr. Washington!