Used Dodge Durango SXT for sale near Franklin Square, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

My wife's car was about 6 months away from end of lease and she decided that she drives too many miles and would like to buy her next car. So we decided to start looking. We first went back to our Mazda dealer and told them we were looking for a used car and gave our budget. We were basically told they didn't have any used vehicles (really?), and that we should wait and see if any promos run. I used to drive Altimas (I had 3 - last one in 2010) so I suggested she look at that car and we went to Rockland Nissan. We were immediately greeting by Michael, new to Nissan, but very nice and professional. After discussing what we wanted and that we didn't think we could get one right now, he looked at inventory andour budget, and found us a car we could get. So we agreed and filled out the paperwork - the only real hiccup was when we spoke to their finance manager - the monthly fee was higher than we were promised. The issue was my wife was over in miles on her lease so Tim O'keefe (the main guy there) came in, sat with us and in no time we had a deal at a price we were happy with.We got a 2017 Altima 3.5 SL with only about 35k miles for a very fair price. My wife LOVES the car and we couldn't be happier. Fast forward to the next day - she noticed some damage on the front bumper that wasn't disclosed. Perhaps no one noticed, but we took it back and without a thought, they agreed to fix it for free. Now I was so impressed with Tim that I told him (jokingly) I have about a year on my Mazda 6 and I'd love to get a new Altima. He asked me to come in the next day and he'd find a way to get me what I wanted at the price I was comfortable with. So i showed up early in the morning and Tim introduced me to Dave. A very experienced and excellent sales person - one of the best I've met in the industry. He was honest and patient and we went over everything I wanted. He showed me a few models and I fell in love with the 2019 Altima SL in Storm Blue (really nice color - looks almost black). We went back over to Tim and before I knew it, we had a deal. The only negative thing is I was there for six hours before I left with the car. They were very busy and I believe a bit understaffed. I have to say though, I LOVE this car and could not be happier with how I felt taken care of. This dealership treated me like I was their top priority (except when I had to wait for a while) and the overall experience was fantastic. 2 days - 2 Altimas. I'll be going back there for sure. Thanks to Tim, Dave, Michael, and the rest of the Rockland Nissan team!

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

One of The amazing dealer that I seen in New York City they worked very hard to get me done the whole team, they are very polite. They even help me out with insurance hundred percent. I’m going to recommend everyone to this place one of the hard dealers they work with everyone they make you feel very comfortable dealing with them if you want car go see Ralph

I am 56 years old and have purchased 6 brand new cars in my lifetime. I own them from 7-12 years, usually overlapping the ownership as I sell the old one rather than trade it in. I have previously purchased 2 other Dodges, 2 Chevys, a Toyota and Subaru. The 2015 Dodge Durango I currently own is the only vehicle that I have never had an issue with, nothing broken, no engine lights, nothing. I simply kept up with the maintenance. I had planned on replacing the front brake pads at around 60,000 miles and when I took the calipers off, the old pads showed little wear, so I left it. At 9 years of ownership I decided to change the battery even though it was still good. At 130,000 miles I changed the spark plugs and figured I should change the coils while I was at it, again no indication of wear, I just felt it was time. It was at this mileage I finally changed the pads and planned on doing the rotors as well, but the rotors showed little to no wear so I only did the pads. I went to my local Dodge dealer the other day and talked to a salesperson about getting a new Durango, hopefully it will be as good as this one.

Great shopping experience for a truck was treated fairly and respectfully. I would recommend to anyone looking for a used vehicle.

My crystler Pacifica had multiple issues but last straw was after being back in a rental for the 2nd time in a week with young children in August in Florida I was getting really frustrated I took it back for 3rd they promised me it’s good. Next day no air driving to school and sitting in drop off lane They put me in a Durango. My only request was heated seats because I am a retired firefighter paramedic and it helps with spasms. I got the 2015 limited in a stone grey. This compressor stopped working about 5 years. It was fixed and no issues. My back suspension needed to also have a repair. I only have 50,000 miles on it. I use it for trips up north for family or splitting up car xxxxxxwith my ex. I love that it gives me the space of a van but it drives like my older 4 seat cab pickup. I like to be higher than everyone and still is very easy to control and park. I was in an accident right after Covid hit. The other driver took off most of the front 12 of my fender. I was hit hard they had him speeding and going at least 50. 15 over, I have a herniated neck and back from being a firefighter. I was not hurt at all. I did suffer a mild concussion and bruising to the chest from the airbag. By the looks of the Durango it looked like no one survived. So I give it an A+. Not an issue but annoying is the have the ability to change the automatic transmission to manual by touching to silver switches. Which are unfortunately hit by accident more then I care to admit then your pushing the gas and the car will just rev . To turn manual off u need to shut the car down. Makes it very dangerous sitting for a light and u accidentally hit it unknowingly. That needs to go.

I have 2 kids and lots of nieces and nephews so my suv is the best thing for hauling around kiddos. Plenty of leg room and storage. Great design. I cannot wait to upgrade in the future!

I had a great experience at all in 1 motors. Mark had what I was looking for in stock and within my lunch and time I came back after work everything was done and ready to go for me. All I had to do was go over the final numbers and sign and then I walked right out with my new truck. I've had several cars in the past but none went as smoothly and were as great as the experience and curtiousy I received here. I'll definitely be recommending them and I'll also be coming back in the future.

We've had a few hiccups in the car the one I'd like to most point out that I think there needs to be a recall on the back LED light stripping failure

I bought a 2022 Toyota Highlander platinum very clean and I’m happy with it. Ralph give me an amazing deal and work with me an interest rate if you need a vehicle. Go to a Brooklyn Auto Mall can speak with Ralph guarantee he’s gonna make you happy.

The Durango drive ability is very good, power is very adequate. But the cam shafts developed a ridge which caused a loud ticking noise. They had to be replaced. This was an expensive undertaking. In a low mileage vehicles. Dodge should pay me for my expenses.

Nick, John, Giuseppe, Tom, Raji, Cathie. There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were so good, that after picking up my car on Friday evening, I went back with the wife the following Friday to pick up hers as well! DO NOT waste your time going anywhere else! Thanks again for my Jeep Grand Cherokee 4xe Trailhawk and my wife’s Jeep Grand Cherokee 4xe Summit Reserve!

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

Found the exact truck I was looking for called Security Dodge to make sure it was available and off I went to the easiest car buying experience I've ever had. Everyone I met at the dealer was extremely helpful and guided me into the seat of my new truck.Special thanks to Elvis my salesman,love my truck!

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

Just had another great experience at Honda in Paramus. This was my second time working with Abel, and once again, he delivered outstanding customer service. Big thanks to CJ, as well—they both worked hard to get us the deal we came in hoping for… and honestly, one we didn’t even think was possible! Throughout the process, they were incredibly patient, took the time to answer all our questions, and made sure we felt comfortable every step of the way. Grateful for the professionalism, transparency, and care they showed. Highly recommend asking for Abel if you're looking for a smooth and positive car-buying experience.

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

Bought my 2018 4Runner from them. Good "No haggle" price. In spite of the "Covid" restrictions the process went smoothly. Their "Detail Center" was closed due to the restrictions so they gave me a "We owe" on the cleaning and detail.

I’ve been to many dealerships during my car search, Fast Track has easily been the best experience even though I didn’t find the car for me: • Ramon is a genuinely good guy, big heart, no pressure • Best test drive experience ever (you’ll see what I mean) • cars super clean • every dealer adds on an addtion charge. Fast Track’s added rate was the lowest of the 8 dealerships I have been to • I was skeptical of the positive reviews. The look of the place isn’t impressive, but the way they run their business is an outlier compared to other dealerships I worked with

Dodge Durango GT with towing package. Great SUV for the money. we currently have 34000 miles and no major issues so far. Our Uconnect system had to be replaced because it would not update. Was covered under warranty. We tow a 5000lb travel trailer and it does fine on the flats , but struggles a bit in the mountains. I was impressed how all the operating temperatures were in check while pulling a 7% grade on a 95 degree day. (I have since bought a Ram 1500 to do the towing). This car is an excellent road tripper and I am impressed with the spunk of the 3.6. So far the only weak link has been the Uconnect system. I hope it holds up for the duration of the vehicle.

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

Love it rides great sport mode is fun love the leather and sun roof and works with my son's wheel chair and all the options are a plus

I recently purchased a car from C-Rich, and the service was exceptional. When I booked my appointment, they told me to be prepared to drive off with my dream vehicle, and they made it happen. The dealer was professional, knowledgeable, and made the entire process smooth and enjoyable. Educators, go get your dream car from C-Rich – you won’t be disappointed!

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

Great customer service. Great manager and staff at Hertz Rental in Smithtown, NY. They were polite, quick and easy. I will definitely recommend the place to friends!

Transaction was very smooth from start to finish. Sales staff was very professional, especially Greg and Joseph who were very responsive.

Mr Perez , was Awsome ! Handled my needs from a to z . Highly recommended ! Great place to buy a car . Excellent customer service and plenary of used cars and trucks to choose from !!

Very roomy and comfortable. 2 teenagers fit in the third row no problem. Smooth ride and good on gas for an SUV. Would highly recommend this vehicle.

Fantastic service very professional timely on paperwork car was ready for test drive would purchase a vehicle from them again