I was looking for a new vehicle and purchased here. I didn't realize until later that I was totally ripped off when I started doing research on price. I would recommend looking around before buying here.
I just purchased a used Jeep Grand Cherokee from this dealership and it was a great experience! I usually hate looking for a new vehicle due to having to deal with the dealerships but it was different this time. I called to negotiate a deal on a vehicle I was interested in because I live 5 hours away. I dealt with Alex and everything was straight forward from the start. I was told what could be done without all the games and drove the 5 hours to look at the vehicle. Everything was exactly as described and closing the deal was painless. Thanks again!
John Howard’s knowledge is exceptional his YouTube videos are tonthe point and most informative I would definitely putchase a vehicle from this dealership I look forward in purchasing my next equinox at jendons
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Cloide was my sales person ,he went above the norm to get me a great deal on a great car.He worked for me.Absolutely thrilled and would Not go anywhere else!I found the service great!!You must go there when you need a car!
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
We have purchased several vehicles from Federico's and have always had a great experience! The buying process always goes smoothly from beginning to end! They have a great staff from sales, finance and service, who are always friendly. Shout out to our salesman Larry, he did a great job! I would highly recommend Federico's!!!!
We came to the dealership with a specific vehicle in mind. You never know how great a dealer is until problems come up. We had two minor issues discovered prior to purchasing which they immediately resolved the next week. We were told at the time of purchase that the low pressure light was on due to the vehicle having sat and the change in temperatures. After buying the vehicle and adding air the sensor came back on only a couple days later. We were not sure whether they would stand behind the sale. Having spoken to the general manager I can say with 100% certainty that they do. Wonderful gentleman to deal with!! We would definitely buy from him again.
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
I felt welcomed and comfortable. It was no misunderstandings or nonsense. He genuinely wants to please his customers and I???m glad that I was one of the successful sales of this month.
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