Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
I love staying in the Dodge Family!
by 2018 Dodge Journey from Dearborn Michigan
January 12, 2019
I’ve leased it for 2 years in 2016, and am leasing another one for another 2 Years. I Love the Journeys and Dodge cars period!
After choosing absher Arnold to we could not be happier. Such friendly and knowledgeable staff. Each subsequent service visit has been top notch. Thank you absher Arnold for your professional and friendly staff
Great family car
by JJcameron from Berea, KY
December 30, 2018
This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
Tom Madden was great
He had the car pulled to the front ready for us to drive.
He made sure we was comfortable at all times
Excellent service. Took his time explaining the eco sport to us
We love it
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
This vehicle meets mine and my families needs! Has the 3rd row seating what we definitely wanted. Has touch screen. My favorite part about the vehicle is that everyone/passenger can control their own climax from heating to air conditioning! It’s super comfortable and roomy. It definitely makes me feel safe while driving!
Loved my salesman Jerry! He was very helpful and knew exactly what vehicle was right for me! The biggest thing that I love was he treated us with respect and like a friend. Only reason why I gave 4 stars is because the vehicle I bought has some kinks and when I took it back the mechanics said they would fix it but did not nor did they tell anyone that they were "done" with my car which Jerry had to get straighten out for me. So 5 stars for Jerry 2 stars for the mechanics!
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
Serviceman was courteous and even had me recalibrate my tires after they rotated them. he wanted to make sure I knew the process so a message wouldn't pop up and confuse me. Great service!!!!
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
Bought it with just 7 miles on it. Battery is hard to get to, you have to go through the splash guard after removing the tire. Headlights get moisture in them often, bulbs are somewhat difficult to get to. Appears to have a heater core leak already, not sure what kind of coolent it's using but it's expensive. Uses a new freon in the A/C that's not available yet. Foglights are not standard. Front license plate holder is not standard except in states that require them by law. Glove box is too small inside.
Does have an AT transmission and 4 wheel disc brakes. MPGs are nothing to write home about, averages 20.6 with 90% highway driving.
1st ever brand new vehicle of any kind in my life!
by kaddy_daddy from Fayetteville, AR
December 24, 2018
I didn't know what to expect because I wasn't expecting to drive it off the lot. It exceeded all my expectations and I have received nothing but compliments in addition to congratulations on my 1st ever NEW vehicle...
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Jesse Williams, Awesome Sales Person!!! If have the pleasure of visiting this dealership, give Mr. Jesse Williams an opportunity to bless you with his awesome customer service. We were also surprised by the integrity and character of the dealership and Mr. Jesse Williams by honoring an awesome online deal on the vehicle we were seeking. A 2011 Chevrolet Impala which we had located on Cars.com. We also travel about 75 miles and were treated exceptionally by Jesse and the dealership when it was needed to go off site to get the cash necessary to complete the transaction. My friend who actually purchased the vehicle is overly excited by this vehicle and the purchasing process provided by Jesse and the dealership.
by cardinal fan from herrin
December 4, 2018
The car meets all the room that we need me and my husband love it.Differently a good value for the price. Plenty of room for a family.
We bought this car because we wanted several of the features including, remote start, third row seating, heated seats and steering wheel, etc.
The third row seats are not really for older people because once you climb in you may not be able to get out.
It has some extra features such as storage compartments in the back floor for drinks etc. It does not have any sort of cargo cover which is a negative for us.
The gas mileage after a couple of thousand miles is at 20.3.
I do have a complaint about the lack of cup holders and their location. There are two for the front seat and they block the access to the compartment behind the cup holders.
The handling is good and road noise is minimal compared to what we are accustom to.
The seats are not as comfortable as I would prefer and the seats do not go back far enough to straighten your legs, so if you don't mind driving in a sitting position you are okay, it just isn't comfortable for me to drive with my legs bent all the time.
Something that is nice for long distance comfort is a place to rest your right foot beside the pedal which this does not have.
Drives smooth. Seats are very comfortable. Bluetooth is excellent. Does very good in snow. Extra storage compartments are handy. Overall very happy with purchasing my 2014 Dodge Journey
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