Used Dodge Journey for Sale in Charlotte, NC

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

I just want to thank Mr Renee for his professional act of kindness in quick process in get me and my wife???s our Grand Caravan we are so happy and excited about our new vehicle you and Amanda and Mr Jeremy were great thanks again God Bless you guys.😄😎😅

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

Lance was a knowledgeable salesman. He is professional, patient and kind. I love my new/pre-owned vehicle :-D The financing was spot on with the quote with the payments I had budgeted. Adams Auto was a great experience...Thanks!

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

Ricardo S. was amazing! I decided to drive 2.5 hrs to meet him after several phone conversations with him trying to help me find my second car. He spent the entire day with me once I arrived to Charlotte and even entertained my 5 year old (IMPOSSIBLE TO DO) while I was doing the financial portion of the sale! Amazing hands down! & I cannot believe I'm just now meeting him and finding this car lot. :( Aside from that, this was honestly the BEST experience I've ever had buying a car and the only thing I regret is not coming here sooner!

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

I had the pleasure of purchasing my car from Adams Auto Group! Everyone on there team and I talked to a few (different locations as well) were absolutely wonderful. Troy however is a step above, he went above and beyond to get me into an Awesome car with low miles & great financing. My situation was complicated to say the least but he worked what seemed to be nonstop for 3 days behind the scenes to get me in and out in under 3 hours! All of these great things aside it was Troys positive attitude that spilt over on me and made this experience wonderful!

Just bought a Range Rover from John Waddell (in the plaid shorts) at Adam's Auto Group. He was kind, easy to talk to and get along with on the test drive, and made my car buying experience smooth and enjoyable. I highly recommend going to see John in the Plaid Shorts at Adam's Auto Group. The desk and finance managers aren't bad, either :)

This car meets my family needs and mine. The sales people are great and highly recommended. It’s the best ride I had so far and very comfortable

Just opened and I live right down the street, how convenient! Engine light came on in my 09 Chevy traverse... it was the dreaded P0008 code, timing chain needed replacement. My cat was out of powertrain warranty and I was not the original owner. This was a common issue for this engine and year along with several other vehicles. Gm made good by it... they took care of everything, no questions asked, no back and forth and the service tech Cindy helped tremendously. It really could have gone either way, but there was a bulletin released and a special warrant was extended on this issue. They recognized it and saved me thousands, literally thousands. Traverse is running great and parts and labored is guaranteed 3 years unlimited mileage. Great service

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Why buy here? The answer is simple these gentlemen are exactly who they say they are offering exactly the services they say they can assist you with no hassles no pressure just upfront honest discussions and helping you find the right car for your needs. Single parent, divorced credit score on no mam', and a thin line from robbing Peter to pay Paul, you name it, I had my share of red flags, yet none of these otherwise negatives mattered the main question at hand seemed to be WHAT CAN YOU AFFORD WITH WHERE YOU ARE NOW IN YOUR LIFE? I called Jeffrey on a Wednesday and informed him I was ready to visit his location to purchase, right over the phone he got the basics, job information, personal logistics etc, within an hour I got an email in layman's terms outling my down payment and monthly note amount and I was sold, it was fair, reasonable and not hard on this chics pockets. Friday morning after a twelve hour shift, thanks to JEFF and JUSTIN teaming up, I was in and out in an hour and a half, driving a newer model car, paying EXACTLY what I was quoted NO HIDDEN FEE, NO SECRET AGENDAS! JUSTIN and JEFF, thank you for treating me with the utmost respect, thanks you for not trying to manipulate a female, single parent, in short thank you for being exactly who you say you are. I will definitely sign your praises to all I meet Thank you, Serena D

I went there to get a used Jeep Sahara but after working with Darious and Isiah we left with a brand new 2018 Jeep Wrangler with all the perks my husband was looking. Dariouswas o very new , I believe his first couple of days in the job was amazing . He was very nice and knowledgeable and the things he was unsure of he made sure to find us the right answers . Isiah who assisted Darious was as great !! He helped to work with finances to make the deal happen . It was a great experience. The General Manager my apologies for not remembering his name was very helpful and even got me some ibuprofen when my back pain flared up . Every one was helpful . I highly recommend this dealership.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

James Lawrence made my experience absolutely amazing. I couldn???t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys! Thanks James! You rock!!😊

This car has a very smooth ride! I’ve gone over 55000 miles and have had zero issues. It’s been very reliable and comfortable and nice!

My wife and I came to Victory Chevrolet to buy a used car. Joe Harrison, the salesman, spent hours with us going from lot to lot looking at various used cars. When we finally agreed on one, we couldn't come to terms on it. I mentioned that we were close to an offer we had at another dealership on a new car. Bryce Gandy, Vice President, then put together a deal using various incentives beating the other dealer's offer, an offer we couldn't refuse. At times I wondered during the roughly eight hours we were there, how many times do they go to this much trouble for nothing? Joe and Bryce were great, and made us very comfortable during the whole process of making the deal. Then I thought, how long will it take in the finance office. Randy Lee made the purchasing process quick and efficient, more so than any new car purchase I've ever made. Joe, Bryce, and Randy made this the best and least stressful new car buying experience (7 total) we've ever had. Thanks to Victory Chevrolet for being a first class business!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

They fixed my AC compressor within 24 hrs even after having to order the part. They supplied me with a loaner car as well. They are very pleasant to work with and would highly recommend them.

I loved that I came in for an oil change and state inspection and it only took 45 mins. I didn't have to waste half my day off waiting like I do at City Chevrolet. City Chevrolet is a mile 1.5 miles from my house but from now on I will drive the 30 mins it takes me to get to victory Chevrolet

The service was exceptional. They are always happy to help with any questions or concerns that I have. The service men do a great job on repairs to my car. When I decide to purchase my next vehicle, it will definitely come from Victory. I have told some of the other teachers at my school that they should go to victory based on service. It is top notch! Thank you!

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

They appreciated my time. I was told it would take an hour for them to complete the service to my vehicle and it was done just under an hour. The past mechanic shop I would go to would say it would take x-amount of time and it would take much longer. And my car is running like new!

The BEST experience that I have ever had a at dealership. I was traveling from NY to FL with my wife and 2 children when my Buick broke down. The part wasn't available and I had to spend the night in NC. They went out of their way to make sure that I was able to get a room and gave us a brand new SUV to drive around while they were repairing my vehicle, they even wanted to help me unpack my vehicle and load up their loaner. I have never been treated like this in my dealership, and I purchased 3 vehicles from them. I will drive the 10 hours south to buy my next vehicle from Randy Marion. More dealerships should be like Randy Marion Buick. I hope that GM will recognize Bob Rose and Mike Groulx for their outstanding customer care and other dealerships should have employees like them. Thanks guys.

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Griffin Buick GMC is an excellent dealership! They treat you like you're an old friend of the family and make sure you are completely satisfied. The staff is extremely friendly and very willing to help. It doesn't matter who you dealt with previously, everyone there jumps right in to make sure you are taken care of. They all work well as a team and make you feel confident that you made the right choice in dealerships for your purchase.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Rodney worked very hard to get me the best deal possible . Excellent customer service. I had a great experience at Keffer Mazda!!!

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.