by Patricia Goodale from Cottage Grove, Oregon 97424
January 8, 2018
A very pleasant experience in my search for another vehicle. The salesman was most informative and generously afforded me different options for vehicles available. Ability to work with me if financing the vehicle would be an option; or if I was considering paying cash. A delightful endeavor in searching for the right Chevrolet Impala, one of my favorite vehicles.
We had a bit of a rocky start with service at Lithia. We showed up to view and drive a Jeep and talked to 3 sales people before we connected with Dakota. Dakota has a very calm and patient demeanor and matched our personalities perfectly. He quickly helped us identify where the Jeep was and ultimately helped set up a time to test drive. Dakota always promptly responded to our texts/calls and made himself available when we needed him. He was knowledgeable about the vehicles and was extremely professional and patient through the purchase process. I wish I had an option to rate Dakota specifically through this portal, but I would highly recommend you request Dakota if/when you're interested in any vehicles at this dealership. I will be calling Dakota for my next vehicle purchase as well.
Ron was our salesperson. He was amazing and went above and beyond to make sure we were happy with our purchase. He kept in contact without being annoying. I highly recommend to seek him out when you're shopping.
we bought a car there and had to return it when we found out how much the insurance was, so I called and said that we were going to bring it back, so we meet and we sign a (1) piece of paper done deal..GASTON is an amazing salesman 0 pressure, happy, smileing person, we have bought 2 prioir cars. Not to say others there are;nt the same way. I HIGHLY RECOMEND THIS DEALERSHIP AND SALESMAN!!!!!!!!!!!!! WE WILL DEFINATELY BE BACK.............. thank u GASTON and thank you KENDALL CHEVY
Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
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